Michele Dessert | Page 63

I have been dealing with Crown Honda for 7 years now, and have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am have always had excellent customer service from the employees. Everyone is quick to acknowledge me and my needs. I work in customer service, so I am usually very tuned in to judge anything less than excellence when it comes to taking care of the one whom pays the bills. I would, and have, recommended them to everyone I know whom drives a Honda , or is looking to buy a new car. I have sent several of my own customers to have their cars serviced with Michele Dessert. They have all been very satisfied and continue to patronize Crown. More

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Very clean and well organized dealership - worked with me very nicely on an older trade on a newer used vehicle. Worked with me very well on a couple items that needed some correction on the newer used vehic very nicely on an older trade on a newer used vehicle. Worked with me very well on a couple items that needed some correction on the newer used vehicle. Michelle D. and her team did a very nice job of completing the work while I waited in a comfortable area. Thank You REG More

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Crown Honda is an exceptional dealership. My service representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and custome representative, Michele Dessert, is a 5 Star professional.Her product knowledge is encyclopedic.Her advice and counsel is always relevant and customer friendly. Preventive maintenance and remedial work is always scheduled and handled promptly. The interaction between technicians and customer(s)is always informative, friendly and courteous. More

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I have purchased several Honda's and had them serviced at Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been pr Crown Honda for the past nineteen years. My experience there has always been positive, all of the employees I have been in contact with have been professional and friendly. I never hesitate to call Michele when I have a service need, the dealership is comfortable, clean, and accomodates my wait- I do not mind waiting for my vehicle! More

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Every time I go in I"m greeted by Michele Dessert only Every time I go in I"m greeted by Michele Dessert only because I ask for her because she treats me right every time.She doesn"t try to sell m Every time I go in I"m greeted by Michele Dessert only because I ask for her because she treats me right every time.She doesn"t try to sell me service I don"t need and if there is a way to save ( like something under warranty that I"m not aware of) she lets me know and doesn"t try to screw me.Also the service has always been good and one guy that I trust is Dennis Guevin because he seems like a straight shooter and doesn"t beat around the bush also. But in all honesty all the techs have done good for the most part.I think service is very important because it may decide whether or not that I buy a car there again or not More

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I took my wife's Pilot to Crown Honda and more specifically Michelle Dessert on the recommendation of my father. He was right. Michelle is not only forthright and honest, but she is also a pisto specifically Michelle Dessert on the recommendation of my father. He was right. Michelle is not only forthright and honest, but she is also a pistol and fun to deal with. If you need service on you Honda go see Michelle. More

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Michele is always happy to answer questions about my car. She is knowledge about the parts and what connects to what part. She is never in a bad mood to anyone even if she has had a bad day. She enjoys what She is knowledge about the parts and what connects to what part. She is never in a bad mood to anyone even if she has had a bad day. She enjoys what she does and it shows to everyone. This is my second Honda and I keep coming back because of Michele. She makes the customer feel special. Thanks Michele More

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I have taken my 2001 Honda Odyssey to Crown Honda for Service for 9 years. The service is excellent. Michele Dessert is on top of everything. She is efficient, helpful, knowledgeable and friendly. I ofte Service for 9 years. The service is excellent. Michele Dessert is on top of everything. She is efficient, helpful, knowledgeable and friendly. I often wait for my vehicle and am always kept up to date on when the vehicle will be finished. I've never had to wait an excessive amount of time for repairs. Michele is fantastic and the service I've received over the years is unsurpassed. More

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Service was performed in the given amount time and the vehicle was ready for pickup when planned. The cost of the repairs were very close to the estimate. All personnel were very friendly and responsive. vehicle was ready for pickup when planned. The cost of the repairs were very close to the estimate. All personnel were very friendly and responsive. Work was complete and accurate. I am very pleased. More

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I went in for a regular oil change. I was told a few other services that I needed on my car (which I was told previously but could not have performed at that time). All services were performed within 2 other services that I needed on my car (which I was told previously but could not have performed at that time). All services were performed within 2 hours. During that time I was able to work on several things in the work space area in the waiting room. This made the time pass by a little quicker. More

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