Michele LaRue | Page 6

I took my EcoSport in to take care of the recall issue and everyone I spoke to was very knowledgeable about the issue and easy to work with. They kept me up to date with every step of the repair process a and everyone I spoke to was very knowledgeable about the issue and easy to work with. They kept me up to date with every step of the repair process and had my car back on the road much quicker than I anticipated. More

by kportner91 Verified Customer Verified Customer

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Professional and quality service, effective communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. communication, quality workmanship, honored recall and warranty with no issues. I was very happy with the service overall. More

by KEEFERBEAN Verified Customer Verified Customer

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Keri, Michelle, and Klayrissa are always a pleasure to work with! Very communicative and helpful. Summer 2025 Update: I was really happy with NYE over the years, until a recent service visit where I k work with! Very communicative and helpful. Summer 2025 Update: I was really happy with NYE over the years, until a recent service visit where I kept getting nickel and dimed for things that were their fault. It was a simple tire replacement. The tire discount was not honored. I provided documents for going elsewhere for cheaper and was promised it was fine until I got the bill. Then just a flood of excuses and using MY FordPass Points to bring the price down to what was promised. Lol what? I wasted 2 full days off work sitting in their waiting room for this tire swap... The second day was to replace a broken valve stem, since I woke up to a flat tire after the swap... No mention of the inconvenience of that or a good faith replacement. I would've been happy to pay for that the first day if it meant not wasting the second day. The service manager does not interact with clients and forced his decisions through the girls at the desk, who say it's not up to them. When asked if I can speak with who makes the decisions, the dude hides in the office. I left SO MANY great reviews for NYE after their constant asking for them.... loyalty was not rewarded at all. Kind of disappointing since Keri and Michelle are great to work with. Gonna miss them. More

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Awesome person always happy and ready to help. Never had a bad experience and love chatting with her Never had a bad experience and love chatting with her More

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Michele was great and amazing. I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job an I came in from out of town and she fixed my engine light issue quickly so I could go back home on time. She is the best. The tech did a super job and the car came back clean. The whole experience was professional and. I left with a good impression of the facility. More

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Klayrissa always greets me with a smile when I come in for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Serv for service. I always enjoy the fast friendly service here at Nye. Keri and Michele are fantastic to work with as well. 10/10 recommend Nye Ford Service More

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My few experiences with the NYE Ford service department and their technician team has been amazing every time. The service ladies always greet me with a friendly “Hello” when I show up, and they’ve been f and their technician team has been amazing every time. The service ladies always greet me with a friendly “Hello” when I show up, and they’ve been fairly quick and full of information with responses for any questions I’ve had. I will definitely be a returning customer. More

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The ladies that work behind the service counter at Ford service counter are absolutely wonderful. They’re always pleasant smiling easy to get along with and it’s always a pleasure to come here. service counter are absolutely wonderful. They’re always pleasant smiling easy to get along with and it’s always a pleasure to come here. More

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Every interaction that I’ve had with Nye Ford has been amazing. Prompt service and a friendly staff. amazing. Prompt service and a friendly staff. More

by papasito128 Verified Customer Verified Customer

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Best attitude I’ve seen from a service advisor. Always happy to see me and constant communication Always happy to see me and constant communication More

by jmadore Verified Customer Verified Customer

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