Michele Petro

Great buying experience! It was very convenient to work through the buying process remotely. Appreciate Michele’s understanding of our needs and considerations and the staf It was very convenient to work through the buying process remotely. Appreciate Michele’s understanding of our needs and considerations and the staff’s work to get us the deal that worked for us. More

by RLHORNER Verified Customer Verified Customer

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Michele is professional, understands the needs and goals of a client and channels the conversation to help accordingly! It was a consulting conversation and no sales pitch! of a client and channels the conversation to help accordingly! It was a consulting conversation and no sales pitch! More

by MMA Verified Customer Verified Customer

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I’ve bought 2 new cars at Annapolis Subaru and had 3 cars serviced there. I’ve always had great customer service and support. serviced there. I’ve always had great customer service and support. More

by afjag1983 Verified Customer Verified Customer

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Our experience with Michele Petro and Marissa Leach at Annapolis Subaru was very pleasant and straightforward! Annapolis Subaru was very pleasant and straightforward! More

by jen.j.cameron Verified Customer Verified Customer

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Michele Petro and her colleagues at Annapolis Subaru are professional, welcoming, and a pleasure to do business with. I didn't feel like we were playing games like at other dealers. The entire car-buying pr professional, welcoming, and a pleasure to do business with. I didn't feel like we were playing games like at other dealers. The entire car-buying process was transparent and simple. More

by Anne Verified Customer Verified Customer

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Staff is very knowledgeable, Michelle located the exact vehicle I was interested in purchasing. Thank you very much. Gary Houser vehicle I was interested in purchasing. Thank you very much. Gary Houser More

by ghouser55 Verified Customer Verified Customer

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My car buying experienced at Subaru was fantastic, but my experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism are top notch. His communications skills are excellent - he promptly returned my calls/texts. I would certainly recommend Cliff to others. The Service Department needs improvement. Shortly after purchased my 2025 Outback, I discovered that the driver side door molding by the sideview mirror had a dent in it. I brought it in to the dealership and they agreed to have it fixed, which they said would be easy, but it may take a week or two to get the part. While the part arrived the next day, it took me three visits, 6 hours of my time, and ultimately I was without my new car for a day and a half. I was surprised to find that communication was poor, customer service was lacking and the department appeared to be poorly managed. More

by atyearwood Verified Customer Verified Customer

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I was accepted as a serious buyer when I walked in. My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which My salesperson and the other employees did their best to help me find the car I most preferred. Stress the "I". It was a Goldilocks process which took some time, but they stayed in the game and I am now driving an Annapolis Subaru. More

by Vrotzel Verified Customer Verified Customer

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This is the second vehicle I’ve purchased from Michelle Petro and Annapolis Subauru… The customer service and attention to detail is always excellent! Petro and Annapolis Subauru… The customer service and attention to detail is always excellent! More

by zoegruber9 Verified Customer Verified Customer

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I HAVE HAD THE GOOD FORTUNE TO WORK WITH MICHELE PETRO ON 3 SUBARU LEASES, THE MOST RECENT, A 2025 OUTBACK. SHE IS SIMPLY OUTSTANDING IN EVERY WAY THAT COUNTS. HAVING BEEN WITH ANNAPOLIS SUBARU A LONG TIME S 3 SUBARU LEASES, THE MOST RECENT, A 2025 OUTBACK. SHE IS SIMPLY OUTSTANDING IN EVERY WAY THAT COUNTS. HAVING BEEN WITH ANNAPOLIS SUBARU A LONG TIME SHE HAS IN-DEPTH KNOWLEDGE OF ALL THE MODELS AVAILABLE AND SHE IS HAPPY TO ANSWER ANY AND ALL QUESTIONS. MICHELE IS VERY CUSTOMER FOCUSED AND YOU CAN TELL THAT GREAT SERVICE IS A PRIORITY FOR HER. IN HAVE ALSO HAD THE PLEASURE OF WORKING WITH ANDRE GAYLE AND MARISSA LEACH MORE THAN ONCE AND WILL SING THEIR PRAISES AS WELL. I HAVE BEEN A CUSTOMER OF THIS DEALERSHIP SINCE 2007 AND CAN SAY WITH A CERTAINTY THAT ANNAPOLIS SUBARU IS AN OUTSTANDING AND WELL-RUN ORGANIZATION. THE SERVICE DEPT. ALSO DESERVES KUDOS FOR KNOWLEDGEABLE STAFF ,FAST AND EXCELLENT SERVICE. DOUBT I WILL EVER GO ANYWHERE ELSE. BARBARA More

by brittbarbara432 Verified Customer Verified Customer

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