Michelle Garrett
Michelle Garrett at Heritage Honda Westminster

Michelle Garrett

F&I Manager

Heritage Honda Westminster

580 Baltimore Blvd
Westminster, MD 21157

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Michelle Garrett

August 01, 2026

Dealership Rating
Employee Rating

I hadn’t purchased a new car in 25 years, and Ken and his team made the experience absolutely outstanding. Ken truly goes above and beyond in every way, and his dedication shows. I’m genuinely excited for fu More

by Ed C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Ken Mercer

Aug 06, 2026

Heritage Honda Westminster responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Westminster!

July 06, 2026

Dealership Rating
Employee Rating

Ken made the buy process enjoyable. From the first inquiry to when we picked up our new van, Ken made sure we were taken care of. He allowed us to get in our van as quickly as possible More

by Garrett B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer

Jul 07, 2026

Heritage Honda Westminster responded

Garrett, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 04, 2026

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Employee Rating

Buying a car can be stressful but not with Ken. Went above and beyond to get us the best deal on our new Honda. More

by Ryankolb369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer, Wyatt Imhoff

Jul 06, 2026

Heritage Honda Westminster responded

Hello, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2026

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We went back since they gave our daughter an amazing deal. They give great service and worked with us to do some ont the paper work before we got in there. We got an excellent deal. Our salesman Stuart More

by Mpoggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stuart Harper, Phil Stillman

May 30, 2026

Heritage Honda Westminster responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2026

Dealership Rating
Employee Rating

Ken was very supportive during the process of buying my first vehicle. He explained the process thoughtfully! More

by Mackenzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer , Bryan Duff

April 20, 2026

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Employee Rating

Ken has extensive knowledge in his field, was easy to work with, and made sure we were completely satisfied with the purchase of our CR-V Hybrid. More

by Jim M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Mercer

Apr 24, 2026

Heritage Honda Westminster responded

Hello Jim, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Westminster so helpful in the purchase of your new vehicle. We hope to be of service to you again! Take care!

March 24, 2026

Dealership Rating
Employee Rating

I had a great experience working with James, he was very helpful and covered all questions you would ask before u ask. He made sure to work with me and to help me get into a 2026 civic si and walked me thro More

by Ajtorre10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Whittaker , Clayton Miller

Mar 27, 2026

Heritage Honda Westminster responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 22, 2026

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Employee Rating

A long day, but worth it our salesman and the finance lady were super helpful! More

by jechaney24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Richard Papafio

Feb 23, 2026

Heritage Honda Westminster responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 18, 2026

Dealership Rating
Employee Rating

The dealership was clean and employees were very polite. The manager were very helpful and understanding of actions of my needs. More

by greentip62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Whittaker

Feb 20, 2026

Heritage Honda Westminster responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2026

Dealership Rating
Employee Rating

It was really great experience working with Heritag Honda in general and Ken Mercer specifically. Ken helped and guided us throughout the process. He was very transparent, honest and very professional. We wi More

by Rakesh Bera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Lee, Ken Mercer

Feb 05, 2026

Heritage Honda Westminster responded

Hi Rakesh, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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