
Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
8 yrs, 3 mos
Industry Experience
8 yrs, 3 mos
Languages Spoken
English
162 Reviews
Write a Review162 Reviews of Michelle Lally
September 05, 2025
I had such a fantastic experience working with Brianna during my recent car purchase. From start to finish, she made the entire process seamless and even enjoyable. She went above and beyond to track down during my recent car purchase. From start to finish, she made the entire process seamless and even enjoyable. She went above and beyond to track down the exact color and trim combination I wanted, and she worked with me to make sure I got a fair price. Brianna was professional, knowledgeable, and a true pleasure to work with. She made what can often be a stressful process feel effortless, and I honestly felt like I had known her for years. I couldn’t be happier with my new car, and I highly recommend asking for Brianna if you’re looking for a great experience at Acura! More
Other Employees Tagged: Brianna Tozzo
August 22, 2025
I had an outstanding experience at Acura of Westchester. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely focused on helping me find the perfect car. Brianna Tozzo took the From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely focused on helping me find the perfect car. Brianna Tozzo took the time to understand my needs, answered all my questions with patience, and never pressured me into a decision. The process was transparent, with clear pricing and no hidden fees, which made everything stress-free. They even went above and beyond expediting paperwork and minimal time spent in the dealer. The facility was clean, well-organized, and had a great selection of vehicles. I drove away feeling confident and thrilled with my new 2025 MDX! I highly recommend Acura of Westchester to anyone looking for a hassle-free, customer car-buying experience. More
Other Employees Tagged: Brianna Tozzo , Frankie Ferraro
August 10, 2025
They’re willing to negotiate a price down. Not by much but a fair price. Always do your research / homework before shopping and be sure to be pre-approved before they give you their interest r Not by much but a fair price. Always do your research / homework before shopping and be sure to be pre-approved before they give you their interest rates / money factor.if is too high show them your pre approval I’m sure they’ll be willing to match it. Jose the salesman was very helpful and so was Michelle the finance manager. I would highly recommend this place. More
Other Employees Tagged: Jose Crespo
July 18, 2025
This dealership is amazing. My wife and I had an amazing experience working with Nicole the Business Development Manager and Michelle the Finance manager. They made entire buyin My wife and I had an amazing experience working with Nicole the Business Development Manager and Michelle the Finance manager. They made entire buying experience so easy and painless. Highly recommend them both. Straight forward easy to work with and no long drawn out process. More
Other Employees Tagged: Nicole Kampf
May 24, 2025
Brianna has gone above and beyond for us! We could not have pulled off our son’s surprise without her! The care and excitement she shared with us was more than we could have ever expected! We could not have pulled off our son’s surprise without her! The care and excitement she shared with us was more than we could have ever expected! More
Other Employees Tagged: Brianna Tozzo, Ronnie Giancaspro
May 24, 2025
I have been purchasing my Acura vehicles from this dealership for a decade. I also bring my vehicle here for maintenance and any body repairs needed. Acura of Westchester provides top notch services. dealership for a decade. I also bring my vehicle here for maintenance and any body repairs needed. Acura of Westchester provides top notch services. The service advisors Tom and Sal provide great customer service and assistance when needed. Tom is my first choice with any issues or services I may need for my car. I appreciate Tom’s good sense of humor and always keeping me informed on my vehicles status. While your car is being serviced, this dealership offers car loaners and short wait times. Thank you Acura of Westchester. More
Other Employees Tagged: Matt Belov, Sal Gambitta, Thomas Maxfield
March 22, 2025
Professional, courteous accommodating, Exceeded my expectation In buying a used car. The salesman Went out of his way. Creating a happy customer. expectation In buying a used car. The salesman Went out of his way. Creating a happy customer. More
Other Employees Tagged: Alex Markaj
March 15, 2025
Welcoming, professional, Alex met my expectation. Very comfortable. Performed Above and beyond to please my purchase. Very comfortable. Performed Above and beyond to please my purchase. More
Other Employees Tagged: Matt Belov, Alex Markaj
March 12, 2025
We just leased our eighth Acura with Brianna Tozzo, who’s been our salesperson at Acura of Westchester for the last 17 years. Brianna is very friendly and professional, and always looks out for our best inte been our salesperson at Acura of Westchester for the last 17 years. Brianna is very friendly and professional, and always looks out for our best interests. If she doesn’t think the timing/pricing is right when it’s time for us to lease a new car, she won’t hesitate to tell us. She always does everything possible to make sure we get the best possible price and that we’re happy with the car and service. We’ve worked with Brianna for so long now that whenever we stop in to see her, we spend most of our time socializing and don’t need to worry about the details for the car as Brianna takes care of all of that for us. Anyone considering an Acura should talk to Brianna before signing with any other dealer. It’s very likely she and Acura of Westchester can beat any other price, and we know that based on our 17 years of leasing with them. Thank you Brianna! More
Other Employees Tagged: Brianna Tozzo