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Michelle Lally

Overview Reviews (185)

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Michelle Lally

Michelle Lally | Page 11

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

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4.9

185 Reviews

Overview Reviews (185)

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English

4.9

185 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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185 Reviews of Michelle Lally

July 09, 2023

Dealership Rating

Employee Rating

If you are interested in financing or leasing a vehicle, Acura of Westchester is the place to go! Make sure you ask for Matt he's the BEST there is when it comes to helping you meet your new car needs. He's Acura of Westchester is the place to go! Make sure you ask for Matt he's the BEST there is when it comes to helping you meet your new car needs. He's patient, helpful, resourceful and just the F****** best! 🙂 On top of being a great salesperson he treats you like family... so you know he's looking out for you! It's such a beautiful feeling to know you are being taken care of. THANKS MATT! More

by illie0909

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Belov

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July 05, 2023

Dealership Rating

Employee Rating

Kayla is extremely patient, kind and knowledgeable when it comes to the guest experience in car buying. Would absolutely (and will) recommend all friends and family who are in the market for a new car. Exc it comes to the guest experience in car buying. Would absolutely (and will) recommend all friends and family who are in the market for a new car. Exceptional service all around, including from Danny, the GM. I am a customer for life because of this seamless experience. Kayla really cares. She worked so hard to make sure I was pleased, and the car options were in my price range without haggling me! Thank you so much! More

by JennaMichele

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Giannotti , Kayla Tejeda

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June 30, 2023

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Employee Rating

This dealership is very friendly and welcoming. They are also very responsive to any questions you may have. They are also very responsive to any questions you may have. More

by Abby.bailey20

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Ramunto, Essly Escobar

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June 22, 2023

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Employee Rating

Great service. Accommodating and flexible. Worked within my budget. Explained in good detail the features of my car Accommodating and flexible. Worked within my budget. Explained in good detail the features of my car More

by Msmichie

Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo

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June 11, 2023

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Employee Rating

Everything was easy, no sales pressure. Justin answered all my questions, and made sure I got the deal that I wanted, car was ready when promised and I left happy with my purchase. Justin answered all my questions, and made sure I got the deal that I wanted, car was ready when promised and I left happy with my purchase. More

by Alex Guerra

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Ramunto , Justin Deenihan

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June 08, 2023

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Employee Rating

Michelle is honestly THE BEST! Very caring, dedicated, and willing to help at all cost! Very caring, dedicated, and willing to help at all cost! More

by Mwispe13

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kayla Tejeda

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Jun 08, 2023 -

Acura of Westchester responded

Thank you for your kind words about Michelle at Acura of Westchester! We're thrilled to hear that she provided exceptional customer service and went above and beyond to assist you. We pride ourselves on having a dedicated and caring team, and it's great to know that Michelle exemplified those qualities during your experience. We appreciate your feedback and recommendation. If there's anything else we can assist you with, please don't hesitate to reach out. Enjoy your new car!

May 25, 2023

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Employee Rating

Acura of Westchester makes leasing a new car a piece of cake! They have great cars and really work with you on the pricing. They also were very fair in coming up with a value for my trade-in. cake! They have great cars and really work with you on the pricing. They also were very fair in coming up with a value for my trade-in. More

by edrmorr

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Crespo , Justin Deenihan

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Jun 02, 2023 -

Acura of Westchester responded

Thank you, edrmorr, for your positive review. We're glad to hear that Acura of Westchester made the leasing process easy for you and provided great cars to choose from. Our team is committed to working with our customers to find competitive pricing and ensure a fair value for trade-ins. We appreciate your feedback and your business. If you have any further questions or need any assistance, please don't hesitate to reach out. Enjoy your new leased car!

May 20, 2023

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Employee Rating

I had a good experience working with Mike ,as he was very helpful and knowledgeable and the Dealer Manager Dan and also Michelle in finance as well on the purchase of my new vehicle helpful and knowledgeable and the Dealer Manager Dan and also Michelle in finance as well on the purchase of my new vehicle More

by medina621.3

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Giannotti, Mike Gerard

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Jun 02, 2023 -

Acura of Westchester responded

Thank you, medina621.3, for sharing your positive experience with Mike, Dan, and Michelle at Acura of Westchester. We're glad to hear that they were helpful, knowledgeable, and contributed to your satisfaction with the purchase of your new vehicle. Our team strives to provide excellent customer service and ensure a smooth car-buying process. If you have any further feedback or need any assistance, please feel free to reach out. We appreciate your business and hope you enjoy your new vehicle!

Jun 02, 2023 -

Acura of Westchester responded

May 08, 2023

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Employee Rating

At Acura of Westchester you are treated like family and customer service is the main priority. customer service is the main priority. More

by Carrie

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brianna Tozzo, Danny Giannotti, Johnny Lee, Thomas Maxfield, Nicole Kampf , Kenny Hicks, Elizabeth White

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May 15, 2023 -

Acura of Westchester responded

Hi Carrie, thank you for sharing your experience at Acura of Westchester. We're thrilled to hear that our dealership made you feel like part of the family and that customer service was a top priority. Providing exceptional service to our customers is something we take great pride in. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future.

May 07, 2023

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Employee Rating

Friendly and helps the customer with any concerns. Fast service at pick up.Will reccomend thus dealership. Fast service at pick up.Will reccomend thus dealership. More

by sapri26

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justin Deenihan

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May 15, 2023 -

Acura of Westchester responded

Thank you, Sapri26, for your positive feedback! We're glad to hear that our team at Acura of Westchester provided friendly and helpful service, addressing any concerns you had. We strive to provide efficient and prompt service to all our customers. Your recommendation means a lot to us, and we appreciate your support. If there's anything else we can assist you with in the future, please don't hesitate to reach out.