Michelle Lally
Michelle Lally at Acura of Westchester

Michelle Lally | Page 12

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
185 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

185 Reviews

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185 Reviews of Michelle Lally

May 06, 2023

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Acura of Westchester was amazing! Justin was awesome and so were the team of people. Friendly and professional! Never any pressure. More

by Rose
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny Giannotti, Diane Djonovic , Justin Deenihan

May 15, 2023

Acura of Westchester responded

Thank you, Rose, for your kind words! We're thrilled to hear that your experience at Acura of Westchester was amazing. We're glad that Justin and our team provided friendly and professional service without any pressure. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!

May 01, 2023

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The dealership and the people that work there are very professional and make you feel like you’re part of the family and can not do enough for you? It was a great experience as always I hope to continue w More

by Ninalavista41
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Matt Belov , Justin Deenihan

May 15, 2023

Acura of Westchester responded

Thank you, Ninalavista41, for your kind words! We're delighted to hear that our dealership and team members provided you with a professional and welcoming experience. We strive to make every customer feel like part of our family and go above and beyond to meet their needs. We appreciate your continued support, and we look forward to serving you in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing our dealership!

April 30, 2023

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Mike listened and was responsive to customer needs. I would buy from him again and again. More

by Frawley121
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, Frawley121, for sharing your positive experience! We're thrilled to hear that Mike provided attentive and responsive service, ensuring your needs were met. We appreciate your trust in us and would be more than happy to assist you with future purchases. Our team is dedicated to delivering excellent customer service, and we look forward to serving you again. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing us as your dealership!

April 30, 2023

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Acura of Westchester is fortunate to have Mike Gerard as an employee. He is extremely professional, knowledgable and courteous. When it comes to product knowledge, Mike can't be beaten. He knows the Acura p More

by raptis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, raptis, for your kind words and for choosing Acura of Westchester for your automotive needs. We're thrilled to hear that Mike Gerard provided you with exceptional service and demonstrated his expertise in the Acura product line. We strive to provide our customers with a knowledgeable and courteous experience, and we're glad that we exceeded your expectations. We appreciate your loyalty over the years and look forward to continuing to serve you with the same level of excellence. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your continued support!

April 28, 2023

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Acura of Westchester is like buying a car from a family member! Brianna and Michele are fantastic! More

by mrrich711
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Trade-in Experience
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Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Thank you, mrrich711, for your kind words and for considering us as part of your automotive family. We're delighted to hear that Brianna, Michele, and our team at Acura of Westchester provided you with a fantastic car-buying experience. We strive to create a welcoming and personalized environment for our customers, and we're glad that we could make you feel like a part of our family. We appreciate your trust and support, and we're here to assist you with any future automotive needs. Thank you for choosing Acura of Westchester!

April 26, 2023

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Easiest experience I've ever had at a car dealership. Mike Gerard was knowledgeable attentive and upfront with any concerns. Michele in credit answered all my questions and never once made me feel like I More

by TVanDalind
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, TVanDalind, for sharing your positive experience at Acura of Westchester. We're thrilled to hear that your car-buying experience was the easiest you've ever had. It's great to know that Mike Gerard provided you with knowledgeable and attentive service, addressing any concerns you had. We're also glad to hear that Michele in credit provided excellent assistance, answering all your questions and providing informative financing options without any pressure. If you have any further questions or need any more support, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future.

April 25, 2023

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Wonderful customer service, quick and easy, communication was on point and the process from trade in to driving my car off the lot was seamless. I was able to secure the exact vehicle I wanted through workin More

by melissa.venable
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gerard

May 15, 2023

Acura of Westchester responded

Thank you, Melissa, for your wonderful feedback! We're delighted to hear that you had a seamless experience at our dealership. Providing excellent customer service and making the process quick and easy is our goal. We're glad that Mike Gerard was able to assist you in securing the exact vehicle you wanted and that the communication throughout the process was on point. We appreciate your recommendation, and we look forward to serving you again for your future car needs. Enjoy your new car!

April 11, 2023

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Very awesome experience with Acura of Westchester. Entire staff was very friendly and helpful. Highly recommend anyone looking for a vehicle to check out Acura of Westchester. More

by shamkumarbudhu
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Recommend Dealer
Yes

Other Employees Tagged: Matt Belov, Jose Crespo, Alex Markaj, Mike Gerard, Essly Escobar, Nicole Kampf , Justin Deenihan, Jared Di Lalla, Will Johnson

May 15, 2023

Acura of Westchester responded

Thank you, shamkumarbudhu, for your wonderful feedback about your experience with Acura of Westchester. We're thrilled to hear that you had an awesome experience and found our entire staff to be friendly and helpful. Your recommendation means a lot to us, and we appreciate your kind words. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help. Thank you for choosing Acura of Westchester!

April 01, 2023

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Excellent experience at Acura of Westchester just like always. Leasing a car with acura was quick and easy. Thank you to Danny, Michelle, Brianna and Will for helping me get the car of my dreams! More

by Courtneylally8
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Danny Giannotti , Will Johnson

May 15, 2023

Acura of Westchester responded

Thank you, Courtneylally8, for sharing your excellent experience at Acura of Westchester. We're delighted to hear that our team, including Danny, Michelle, Brianna, and Will, provided you with outstanding service and helped you lease the car of your dreams. We appreciate your kind words and we're thrilled to have been a part of your car journey. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new car!

March 26, 2023

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This was the 3rd vehicle I got at Acura of Westchester. The people and service provided are beyond excellent and the reason why I keep going back! More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo

May 15, 2023

Acura of Westchester responded

Thank you for sharing your five-star review with us. We are glad to learn our Sales Team provided you with an excellent buying experience. We value your loyal business here at Acura of Westchester.

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