Michelle Lally | Page 13

Acura of Westchester responded

Mike and Michelle are excellent salespeople who provide an exceptional customer experience. They are knowledgeable about the vehicles and leasing options, and provide honest advice that can be trusted. It was a pleasure to work with them on the lease of our car, and we look forward to working with them again in the future.

Acura of Westchester responded

Thank you, Mary, for sharing your positive experience with Danny, Michele, and Alexis at Acura of Westchester. We're thrilled to hear that they were helpful and kept you informed throughout the process, especially regarding the delivery and pricing of the RDX. Our team strives to provide excellent customer service and make the best use of available resources to meet your needs. We appreciate your feedback and look forward to serving you again in the future!

Acura of Westchester responded

Dear jenF, thank you for sharing your wonderful experience with us at Acura of Westchester. We're thrilled to hear that you had a great experience once again and that we were able to provide you with the best deal for your MDX, surpassing the competition. We're glad to hear that Mike Gerard and Michelle Lally provided superior service and that Mike did an amazing job explaining the new systems in the car. Our team aims to provide a no-pressure sales environment while delivering exceptional service. Thank you for your kind words and for choosing Acura of Westchester. We appreciate your support and are here to assist you anytime.

Acura of Westchester responded

Thank you for your feedback. We're glad to hear that Kayla was responsive and helpful during your lease negotiation. We understand that analyzing leases and understanding financial issues can be difficult, but we strive to provide transparency and clarity throughout the process. We're sorry to hear that you may not continue to lease cars in the future, but we hope that you will consider us for your sales and trade-in needs in the future. If you have any further feedback or questions, please don't hesitate to reach out. Thank you again for choosing our service.

Acura of Westchester responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team went out of their way to accommodate you and that you found them to be great people to work with. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and look forward to serving you again in the future. Don't hesitate to reach out to us if you need anything else in the meantime, and thank you for choosing our dealership!

Acura of Westchester responded

Hello eric_g_seyfried All of us are thrilled to know that you had such a glowing experience with us. Much obliged for your offering this exceptional commentary online here on DealerRater. Thank you for your patronage.

Acura of Westchester responded

We're glad to hear that you had a professional and efficient experience at Acura of Westchester. Our team is dedicated to providing excellent service and ensuring our customers get great deals. We appreciate your kind words about our dealership and staff. Thank you for choosing us, and if you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again.

Acura of Westchester responded

We're thrilled to hear that Jose and our team at Acura of Westchester exceeded your expectations! Providing excellent service and ensuring our customers are satisfied is our top priority. Thank you for recommending us and for choosing our dealership. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.