Michelle Lally
Michelle Lally at Acura of Westchester

Michelle Lally | Page 14

Finance Manager

Acura of Westchester

2155 Palmer Avenue
Larchmont, NY 10538

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4.9
185 Reviews

Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.

Dealership Experience

9 yrs, 1 mo

Industry Experience

9 yrs, 1 mo

Languages Spoken

English English

4.9

185 Reviews

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185 Reviews of Michelle Lally

November 17, 2022

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Employee Rating

Great people working there. very helpful.went put of there way to accommodate me.definitely going back in future More

by FRANK1411969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

Thank you for sharing your positive experience with us. We're thrilled to hear that our team went out of their way to accommodate you and that you found them to be great people to work with. Providing exceptional customer service is our top priority, and we're glad that we met your expectations. We appreciate your business and look forward to serving you again in the future. Don't hesitate to reach out to us if you need anything else in the meantime, and thank you for choosing our dealership!

October 15, 2022

Dealership Rating
Employee Rating

Kayla was knowledgeable, engaging and on top of the details. Overall experience was fantastic. Go see Kayla. She is a rock star More

by eric_g_seyfried
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Saint - Louis, Kayla Tejeda

Oct 20, 2022

Acura of Westchester responded

Hello eric_g_seyfried All of us are thrilled to know that you had such a glowing experience with us. Much obliged for your offering this exceptional commentary online here on DealerRater. Thank you for your patronage.

August 18, 2022

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Employee Rating

Excellent costumer service! !! Very kind representatives which guide you through every step of the way with lots of patience and knowledge! Smooth and easy buy! 5 star all the w More

by Mimi Y.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

June 30, 2022

Dealership Rating
Employee Rating

Very professional git a great deal was in and out in no time great bunch of people in the dealership More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2023

Acura of Westchester responded

We're glad to hear that you had a professional and efficient experience at Acura of Westchester. Our team is dedicated to providing excellent service and ensuring our customers get great deals. We appreciate your kind words about our dealership and staff. Thank you for choosing us, and if you have any further questions or need assistance in the future, feel free to reach out. We look forward to serving you again.

June 29, 2022

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Employee Rating

Jose and company were superstars! Love the car and the service was excellent. Highly recommended. More

by Jasonteiken
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Crespo

May 15, 2023

Acura of Westchester responded

We're thrilled to hear that Jose and our team at Acura of Westchester exceeded your expectations! Providing excellent service and ensuring our customers are satisfied is our top priority. Thank you for recommending us and for choosing our dealership. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again.

June 22, 2022

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Employee Rating

Ronnie helped me acquire my fourth vehicle through his outstanding team. Everybody was humble and grateful for my business. Diane from Finance has always been extremely helpful and knowledgeable in More

by Mark Bianchi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 05, 2022

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Employee Rating

I couldn't be happier. Communication from Dimitry and Michele was fantastic, and I was pleasantly surprised when Dimitry said the dealership would reimburse me for a front More

by mark
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov

June 05, 2022

Dealership Rating
Employee Rating

Dimitry always got back to me. His attention to detail surprised me. I'm thrilled with the Acura MDX we bought and transported to Maine. Thanks Dimitry for a seamless experience! More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Novikov

May 11, 2022

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Employee Rating

Great people, processing was so easy and hassle free. Excellent service. Acura of westchester, you guys are the best. Thank y’all More

by Fredkujo88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Djonovic , Kayla Tejeda

May 12, 2022

Acura of Westchester responded

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

May 10, 2022

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Employee Rating

They have amazing service and they help with anything you need, thank you so much to Brianna who was very helpful in the process More

by Juandyovalle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Tozzo, Diane Djonovic

May 12, 2022

Acura of Westchester responded

Thanks Juandyovalle. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

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