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Michelle Lally
179 Reviews
Being in the sales industry for over 15 years my goal is to deliver the highest level of client Services. Making clients feel comfortable and confident when working with me by bringing transparency to the car industry. Working for the client by going above and beyond to meet their expectations. When in the market to upgrade their current vehicle I help clients find the best scenario for their family. Helping connect clients to experienced sales representatives to ensure that they succeed in finding what they need. It's never easy to decide to repair or replace so I offer my clients different scenarios to give them time to figure out their families budget.
Read moreDealership Experience
8 yrs, 10 mos
Industry Experience
8 yrs, 10 mos
Languages Spoken
English
179 Reviews
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179 Reviews of Michelle Lally
May 05, 2024
We had another wonderful experience at Acura of Westchester! The entire team here is professional, knowledgeable and helpful. There is no pressure at all. We have been leasing from them for over Westchester! The entire team here is professional, knowledgeable and helpful. There is no pressure at all. We have been leasing from them for over 15 years. Andre Santana could not have been more accommodating and thorough during the entire leasing process. He was able to make a deal we were very happy with. He was very patient when he was going over the new car with us and answered all our questions. Andre and the team are the definition of great customer service! More
by johncolangelo
Other Employees Tagged: Andre Santana , Frank Ferraro, Michelle Lally in Finance
May 04, 2024
When I went in I did not know what to expect, especially after talking to some other car dealers. But here everything was strictly professional. I told Justin what I was looking for and what I could pay. He after talking to some other car dealers. But here everything was strictly professional. I told Justin what I was looking for and what I could pay. He offered 6 or 7 possibilities of which I liked one. After a drive and going over the numbers with the salesperson, not the financial office, I bought that car. I wouldn’t have believed it— I bought a car in about an hour. Thanks guys. More
by SEA
Other Employees Tagged: Justin Deenihan
May 01, 2024
I can’t say enough about ACURA of Westchester! Each and every person we have worked with over the last 20+ years has been incredible! Each and every person we have worked with over the last 20+ years has been incredible! More
by loricostello141
Other Employees Tagged: Brianna Tozzo, Danny Giannotti, Matt Belov, Alex Markaj, Thomas Maxfield
April 29, 2024
Justin did an amazing job helping and guiding my wife and I through our purchase! The Team was attentive and answered all our questions efficiently and in a timely manner. Couldn't be more thankful for the I through our purchase! The Team was attentive and answered all our questions efficiently and in a timely manner. Couldn't be more thankful for the help they provided through the purchasing process! More
by plop
Other Employees Tagged: Justin Deenihan
April 12, 2024
The best customer service I've ever experienced. Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! Will definitely recommend Acura of Westchester to NY family and friends. Thanks Jose! More
by Face
Other Employees Tagged: Matt Belov, Jose Crespo
April 02, 2024
As far as dealerships go, this one has been my favorite, and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than mos and I have now leased three cars through them. You still have to do the negotiation thing, and the typical games are played, but it's better than most. Matt is a good decent person as is the rest of the team. The service team is also great. More
by Dmc
Other Employees Tagged: Matt Belov, Diane Djonovic, Thomas Maxfield
March 24, 2024
They make the impossible…. possible! Great customer service, they made it happen for me, thank you possible! Great customer service, they made it happen for me, thank you More
by Wmorales320
Other Employees Tagged: Kevin Gonzalez
March 16, 2024
I have done a few purchases with Kayla. She is wonderful - very responsive, knows her cars! Very helpful when I had to make a big change - and didn't treat me like I was annoying making the She is wonderful - very responsive, knows her cars! Very helpful when I had to make a big change - and didn't treat me like I was annoying making the big change!! More
by susanbisanzo
Other Employees Tagged: Diane Djonovic, Nicole Kampf , Sal Gambitta, Kayla Tejeda
March 15, 2024
Best customer service! Friendly, knowledgeable, and transparent! If you are interested in new or pre owned Acura. There's only one place that makes a difference. #AcuraofW Friendly, knowledgeable, and transparent! If you are interested in new or pre owned Acura. There's only one place that makes a difference. #AcuraofWestchester! More
by onetime4u
Other Employees Tagged: Danny Giannotti, Diane Djonovic , Sal Gambitta, Kayla Tejeda, Salvatore Gambitta
March 08, 2024
Drove 2 1/2 hours to purchase a pre owned vehicle . Justin answered every question I had about condition of vehicle with complete honesty. Vehicle was exactly as Justin had told me it was. Justin,Mike, Justin answered every question I had about condition of vehicle with complete honesty. Vehicle was exactly as Justin had told me it was. Justin,Mike,Frank, and Michele are all in on making this dealership exactly what it is. One big family Team players Well oiled machine Thanks for making my car buying experience So pain and pressure free More
by Timtd58
Other Employees Tagged: Mike Gerard , Justin Deenihan, Frank
