Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
103 Reviews
5.0

103 Reviews

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103 Reviews of Michelle Lauersdorf

July 04, 2025

Dealership Rating
Employee Rating

Very informative in options and vehicle details and comparisons. No pressure sales. Good follow up support More

by dcmurphy329
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Ted Staton

Jul 06, 2025

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2025

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Steve was patient and thorough and knowledgeable and pleasant and I would shop with him again. More

by Ford
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Jul 07, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 03, 2025

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Very professional, no pressure, very informative. The BEST. Showed many options, listened to our concerns, addressed each as well as our many questions. More

by Plcraycraft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI , Trish called to advise they had many Envisions to select from, she is the reason we went. She was most pleasant and told us she was not a salesperson, however , she would come put us with an associate to assist, she did not disappoint.

Jul 03, 2025

Plcraycraft responded

A wonderful experience!! Everyone from Arash and all the people that simply acknowledged/smiled as they walked by were fabulous!

July 02, 2025

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I had a great experience at Courtesy Buick GMC. The staff was friendly, knowledgeable, and not pushy. They answered all my questions and helped me find a vehicle that fit my needs and budget. The b More

by Payton Herold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson

Jul 03, 2025

Courtesy Buick GMC responded

Hello Payton, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 30, 2025

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Dealership was nice. Selection was good. People were very nice and helpful. The car buying process was easy. More

by Norm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Jul 02, 2025

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 24, 2025

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Pleasantly surprised with my experience. Josh did an outstanding job in presenting the details. I will definitely be back when I’m looking for another vehicle. More

by steven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Courtesy Buick GMC responded

Hi Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 22, 2025

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Very helpful, very knowledgeable, a truly seamless experience thank you for helping us pick out the right car. Mickey, Walt and the whole team made our experience pleasant. More

by m.guillama12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Jun 24, 2025

Courtesy Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Thank you, and have a fantastic day!

June 12, 2025

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I just purchased a 2025 AT4 GMC pick up truck from courtesy GMC Buick. My sales professional was Ryan Johnson. The transaction was very smooth and informative. I enjoyed my experience in the purchase More

by Ghs6635
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Jun 15, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 07, 2025

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Employee Rating

This has been the best experience I have ever had buying a new car. I didn't feel pressured or rushed and Arthur was very through when answering all my questions. More

by tammi.s1973
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Kody Waddell

Jun 10, 2025

Courtesy Buick GMC responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Courtesy Buick GMC, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback, and we hope to see you again!

June 01, 2025

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Employee Rating

My buying process was very professional and I feel that Mickey our salesmen went out of his way to make sure we got the possible deal for us as he could. He was ready when we arrived and had all of our pap More

by kcshs1042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Jun 04, 2025

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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