Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
110 Reviews
5.0

110 Reviews

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110 Reviews of Michelle Lauersdorf

August 08, 2025

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Employee Rating

They provided excellent service and were very quick in the process of financing and understanding my unique situation. Arthur was a champ More

by joseph.pickering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Arash GHAELI

Aug 10, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

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Courtesy has turned out to be a great dealership. They were not pushy in any sort of way. They listened to what I wanted and didn’t try to sell me anything I didn’t want. The whole process was very s More

by ILM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jed Sterberg

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 31, 2025

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This will make he fourth truck I have purchased always a great experience. I will continue to use them in the future More

by Jmcnicol13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2025

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Josh Berrios did a great job explaining the differences in the vehicles we were looking at and was able to get the paperwork and financing done so we could drive it home. More

by Bchilders7207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Berrios

Jul 29, 2025

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 27, 2025

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Josh was very tentative and answered all of our questions. I ended up taking home a beautiful brand new car and peace of mind. I'm a newcomer of the GM brand and couldn't be more pleased with my ch More

by Cereka M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon , Josh Berrios

Jul 29, 2025

Courtesy Buick GMC responded

Hello Cereka, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

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All the staff that I had interactions with were very knowledgeable and helpful. Genuinely nice people. More

by mcdowell_linda
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh...sales

Jul 25, 2025

Courtesy Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2025

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Employee Rating

Arash Ghaeli was excellent. He has provided prompt communication and has been very professional to work with. I appreciate his ability to make me feel like a valuable customer. More

by mj.campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI

Jul 23, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 04, 2025

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Employee Rating

Very informative in options and vehicle details and comparisons. No pressure sales. Good follow up support More

by dcmurphy329
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Ted Staton

Jul 06, 2025

Courtesy Buick GMC responded

Hello, when a customer makes the effort to write a review as generous as yours, we know that we are doing our jobs correctly. We are sincerely grateful that you chose Courtesy Buick GMC for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

July 04, 2025

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Steve was patient and thorough and knowledgeable and pleasant and I would shop with him again. More

by Ford
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Brinkhaus

Jul 07, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 03, 2025

Dealership Rating
Employee Rating

Very professional, no pressure, very informative. The BEST. Showed many options, listened to our concerns, addressed each as well as our many questions. More

by Plcraycraft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash GHAELI , Trish called to advise they had many Envisions to select from, she is the reason we went. She was most pleasant and told us she was not a salesperson, however , she would come put us with an associate to assist, she did not disappoint.

Jul 03, 2025

Plcraycraft responded

A wonderful experience!! Everyone from Arash and all the people that simply acknowledged/smiled as they walked by were fabulous!

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