Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC
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Michelle Lauersdorf | Page 2

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Michelle Lauersdorf

April 03, 2024

Dealership Rating
Employee Rating

The dealership was Awesome & was treated very professionally & taken care of Will definitely give them my business & recommend to Family & friends More

by TWLance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Courtesy Buick GMC responded

Hi Twlance, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 02, 2024

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Employee Rating

Best truck buying experience. Hands down great team to work with. Arthur, Ted and Addison keep in touch and worked hard to get the deal done. Traveling from Florida and doing deal More

by Dm2232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Ted Staton , The parts department

Apr 04, 2024

Courtesy Buick GMC responded

Hello, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 28, 2024

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Best selection and best experience ever with Jeffery . No mind games with numbers . Gets everyone the best deal possible right at the beginning of the conversation. . Great place purchase a vehicle More

by Denny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon

Mar 30, 2024

Courtesy Buick GMC responded

Hi Denny, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

March 26, 2024

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Employee Rating

Was a pleasant experience. Nice selection of vehicles to choose from and the salesman was knowledgeable of the products they offered More

by dpsteier
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Mar 28, 2024

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

March 25, 2024

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Employee Rating

Mickey did a great job helping me find the truck I wanted. The finance department also did a great job getting me taken care of. More

by davidgc122281
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Mar 27, 2024

Courtesy Buick GMC responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 10, 2024

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Excellent customer service and efficient turn around while buying new Yukon AT4. Very pleased with Arthur and the entire team at Courtesy! We were out of town guests, but made to feel like family. Th More

by Jessica Bivin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 12, 2024

Courtesy Buick GMC responded

Hi Jessica, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member who personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

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Employee Rating

Very knowledgeable and informative Made the experience pleasant. Paperwork done quickly. Everyone was very polite More

by Gflynn47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Mar 11, 2024

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 03, 2024

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Our experience was stress free and very easy Everyone was very friendly and understanding and listened to our concerns. More

by Gwhitaker23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ted Staton

Mar 07, 2024

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 23, 2024

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Employee Rating

Welcoming people with no pressure felt. My salesman Ryan was very knowledgeable and understanding. He answered all questions and concerns. Michelle in Finance explained all to my understand More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson, Frank Moody

Feb 25, 2024

Courtesy Buick GMC responded

Hi Dan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 23, 2024

Dealership Rating
Employee Rating

Ryan was excellent to work with. Came in from out of state and the vehicle was EXACTLY as described. Not only was the vehicle everything he promised it would be but he was waiting at More

by Ecollazo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Feb 25, 2024

Courtesy Buick GMC responded

Hi Ecollazo, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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