Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC

Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
114 Reviews
5.0

114 Reviews

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114 Reviews of Michelle Lauersdorf

August 31, 2025

Dealership Rating
Employee Rating

This is how car buying should be done. The process was straightforward, Mickey was clear on what he could offer and what he was going to do. He followed through on what he promised. He co More

by Yukon buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

August 29, 2025

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Employee Rating

Second vehicle purchased from this dealer. Fair trade in and no surprises. Answered all questions. Will comeback again. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Frank Moody

Sep 02, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your kind words about your experience here at Courtesy Buick GMC. We try every day to satisfy our customers and its always nice to know when we succeed.

August 28, 2025

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Returns calls promptly. Helpful and very knowledgeable about the Buick I selected. Mickey was thorough and lady who did finance info was also . More

by Marburns46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Sep 01, 2025

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 24, 2025

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One of the best car buying experiences we have had. From Matt in sales. To Michelle and Ryan in Finance. Everyone was very helpful and friendly! We will definitely buy from this dealership again. More

by asherkm04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer

Aug 26, 2025

Courtesy Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

August 08, 2025

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They provided excellent service and were very quick in the process of financing and understanding my unique situation. Arthur was a champ More

by joseph.pickering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arthur Wilson, Arash GHAELI

Aug 10, 2025

Courtesy Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 01, 2025

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Employee Rating

Courtesy has turned out to be a great dealership. They were not pushy in any sort of way. They listened to what I wanted and didn’t try to sell me anything I didn’t want. The whole process was very s More

by ILM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jed Sterberg

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are pleased to hear of your experience with us here at Courtesy Buick GMC. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

July 31, 2025

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Employee Rating

This will make he fourth truck I have purchased always a great experience. I will continue to use them in the future More

by Jmcnicol13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Moody, Arash GHAELI

Aug 03, 2025

Courtesy Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 28, 2025

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Employee Rating

Josh Berrios did a great job explaining the differences in the vehicles we were looking at and was able to get the paperwork and financing done so we could drive it home. More

by Bchilders7207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Berrios

Jul 29, 2025

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 27, 2025

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Employee Rating

Josh was very tentative and answered all of our questions. I ended up taking home a beautiful brand new car and peace of mind. I'm a newcomer of the GM brand and couldn't be more pleased with my ch More

by Cereka M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Hoon , Josh Berrios

Jul 29, 2025

Courtesy Buick GMC responded

Hello Cereka, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

July 23, 2025

Dealership Rating
Employee Rating

All the staff that I had interactions with were very knowledgeable and helpful. Genuinely nice people. More

by mcdowell_linda
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh...sales

Jul 25, 2025

Courtesy Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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