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Michelle Manzo

Overview Reviews (112)

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Michelle Manzo

Michelle Manzo | Page 4

ASM

Empire Toyota of Huntington

1030 E Jericho Turnpike
Huntington Station, NY 11746

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4.8

112 Reviews

Overview Reviews (112)

Industry Experience

16 yrs, 3 mos

Languages Spoken

English

Spanish

4.8

112 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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112 Reviews of Michelle Manzo

November 06, 2024

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Employee Rating

Worst customer service! ! I’ll never come back because of Michelle ! She’s unprofessional !!! I’m very disappointed ! I’ll never come back because of Michelle ! She’s unprofessional !!! I’m very disappointed More

by Sarai Escobar Coto

Verified Customer

Service Price Transparency

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Nov 21, 2024 -

Empire Toyota of Huntington responded

Sarai, We regret to hear that you are displeased with your recent experience with one of our employees. Thanks for bringing this matter to our attention. We would like to get more details about this. Please contact our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com.

October 13, 2024

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Excellent job and service. My son arrived on time, and no waiting time. The service was fast and ease. Experience was the best. My son arrived on time, and no waiting time. The service was fast and ease. Experience was the best. More

by MARIADEGEA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 14, 2024 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! We are glad that our team provided your son with a quick and efficient service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you and your son with.

Oct 15, 2024 -

MARIADEGEA responded

I appreciate it very much and we are always in good hands.

September 29, 2024

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Michelle was a pleasure to work with,. .. cheerful, professional and knowledgeable. I will be asking for her on my next visit!! .. cheerful, professional and knowledgeable. I will be asking for her on my next visit!! More

by NL317

Verified Customer

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Recommend Dealer

Yes

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Oct 02, 2024 -

Empire Toyota of Huntington responded

Thank you for leaving Michelle this positive review! She will be delighted to hear of your kind words and to know how confident you are in her efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 28, 2024

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They are efficient, considerate, honest and friendly. I would always take my vehicle to them and because of them, I am considering staying with Toyota. I would always take my vehicle to them and because of them, I am considering staying with Toyota. More

by rishiparasram8

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kelly Henry, Yeimy Pichardo, Sunny Dalavai, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro , Kim

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Oct 02, 2024 -

Empire Toyota of Huntington responded

Thank you for your excellent review! We are honored to know how confident you are in our efforts and we will certainly continue to provide you with the same 5-star service in your visits to come! Safe travels.

September 14, 2024

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Michelle Manzo was on point, respectful and efficient. The super technician was #027004! He was proactive in test driving my vehicle based on my description. He also test drove with me just to assure me. The super technician was #027004! He was proactive in test driving my vehicle based on my description. He also test drove with me just to assure me. Furthermore, the technician replaced the part perfectly and faster than expected. Toyota should place names to technician number so customers can mention them by name just like the rest of your team. Good job! More

by Fabian.jjgroup

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Car technician

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Sep 16, 2024 -

Empire Toyota of Huntington responded

Fabian, Thank you for sharing your positive experience with us. Your safety and satisfaction are our utmost priorities, and we are glad that our team got your automotive needs taken care of- quickly and efficiently. We wish you safe travels! Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 13, 2024

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Very good service. ! They have the most quality service in the dealer. Recommend to customer in the area ! They have the most quality service in the dealer. Recommend to customer in the area More

by romanjohan90

Verified Customer

Service Price Transparency

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Service Time

Recommend Dealer

Yes

Other Employees Tagged: Sunny Dalavai, William Bonilla, Janine Leuthner

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Sep 16, 2024 -

Empire Toyota of Huntington responded

Thank you for your wonderful review and recommendation! We are happy to hear that our team provided you with 5-star service. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

September 05, 2024

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They provided fast and excellent service on my Dodge Charger! Walked in for an oil change and was met with people happy to help. Charger! Walked in for an oil change and was met with people happy to help. More

by Jake Brief

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kelly Henry, Yeimy Pichardo, Sunny Dalavai, William Bonilla, Mayreli Ventura, KEITH P MCKENNA, Janine Leuthner, John Dilauro

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Sep 13, 2024 -

Empire Toyota of Huntington responded

Jake, Thank you for sharing your positive experience with us! We are glad that our team got your Charger's needs taken care of- quickly and efficiently. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 20, 2024

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Quick service and the employees were very nice. They performed the service at a low price and were communicative through the whole process. They performed the service at a low price and were communicative through the whole process. More

by KMAC41884

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

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Aug 23, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are pleased to hear that our team provided you with A+ service during your recent service visit. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

July 20, 2024

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Routine maintenance and replacement part were completed much sooner than anticipated Short wait time Great customer service much sooner than anticipated Short wait time Great customer service More

by IMANI99

Verified Customer

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Recommend Dealer

Yes

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Jul 22, 2024 -

Empire Toyota of Huntington responded

IMANI, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

July 17, 2024

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Easy and efficient service - was in and out of the dealership quickly and back on the road! dealership quickly and back on the road! More

by DANIEL.SCHRAFEL

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Javier Munoz, Kelly Henry, Larry Velasquez, Sunny Dalavai, William Bonilla, KEITH P MCKENNA, Janine Leuthner, John Dilauro , Justin Khan

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Jul 17, 2024 -

Empire Toyota of Huntington responded

We appreciate your positive review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!