Michelle Redmon
Michelle Redmon at Wayne Ford

Michelle Redmon | Page 71

Service Advisor

Wayne Ford

444 U.S. 46
Wayne, NJ 07470

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4.7
932 Reviews
4.7

932 Reviews

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932 Reviews of Michelle Redmon

February 24, 2023

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Employee Rating

Staff is friendly and knowledgeable. My car was delivered to me in a timely fashion and with care. More

by TPCARTER
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Service Communication
Recommend Dealer
Yes

February 24, 2023

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I expected that the car will be serviced for free as this is a serious issue of a recall but instead i have been fooled by the staff saying that I will be charged for the repair. I have already taken legal a More

by ankush
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Matt Halliwell , Skylar Mawson

Feb 24, 2023

ankush responded

For a service that shall be covered under a recall. Instead of apologising the staff told me that i will be charged for rectifying the recall issue. Its not FORD its FRAUD

February 23, 2023

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It was last minute headlight went out - Thank you! My left bulb now may be misaligned More

by bill_hutch_burke
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Recommend Dealer
Yes

Other Employees Tagged: Matt Halliwell , Skylar Mawson

February 16, 2023

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Excellent and efficient service. The technicians are meticulous at what they do. The service writer is very friendly and greets you with a smile. She always asks the right questions More

by HCELLA
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Recommend Dealer
Yes

February 14, 2023

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Only problem, could not connect to wifi. All other service and people staff were very good. More

by FRANK.BOOKHOLT
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Recommend Dealer
Yes

Other Employees Tagged: Matt Halliwell , Skylar Mawson

February 08, 2023

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I have to say what a fantastic experience I had today getting my Ford Ranger serviced! Staff was very friendly, knowledgeable, and above and beyond hospitable by dropping me off this morning at the nearb More

by dhunt33
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Recommend Dealer
Yes

February 06, 2023

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You guys are great. The service was fast and on point. The facility is clean and everyone friendly. See you soon for service. More

by CUCUZNEST
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Recommend Dealer
Yes

Other Employees Tagged: Matt Halliwell , Skylar Mawson

February 05, 2023

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Not so much the sales person or service. Your general manager Anthony is horrible, nasty he needs to take classes on how to speak to your customers. I have been dealing with your dealership More

by MGFIVEOGIRL
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Paul Redmon, Matt Halliwell, Jaime Concepcion, Sean Bowman , Emmanuel Glezille, Jordy Sepulveda, Anthony manager no stars

February 04, 2023

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The service people are all about the customer. They do the job in a timely manner. Everyone is more than pleasant. Great service department . More

by DBARTLEY0729
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Halliwell , TJ Lorenzi, Skylar Mawson

February 04, 2023

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Employee Rating

Had poor experience last time. They broke a lug nut. Now may cost me $800. Still waiting for parts. Bad experience. More

by Joseph.loffredo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 04, 2023

Joseph.loffredo responded

I expected more care from Wayne Ford service. I am told that lug nuts seldom break. The mechanic must have done something wrong and now I must pay hundreds of dollars to fix it.

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