922 Reviews
Write a Review922 Reviews of Michelle Redmon
February 09, 2026
All problems with the Fusion are always resolved quickly. However the transmission replacement issue took longer because of approvals. Brought the car in August 2025 with transmission shifting hesitation und However the transmission replacement issue took longer because of approvals. Brought the car in August 2025 with transmission shifting hesitation under the original Ford Protect Extended Plan that expired on 9/18. Turns out it was a torque converter issue and it was decided to replace transmission. Replacement approved under the new Ford Protect Continued Service plan I bought starting 9/19 and work was completed on 1/7/26 - picked up on 1/9/26. The deductable was higher. More
Other Employees Tagged: Michelle Redmon
February 08, 2026
It was fine I wish it texted me a report like some other dealerships but it's fine! I tried to order a cover for my truck bed and they gave me a hard time not the fault of the girl that helped me it was the dealerships but it's fine! I tried to order a cover for my truck bed and they gave me a hard time not the fault of the girl that helped me it was the parts people I just ended up ordering it at the Paramus dealership instead! I rotated my tires and now it needs an alignment I wish they would been able to notice that but it's okay! It's located conveniently so I probably will just end up coming back! More
Other Employees Tagged: Michelle Redmon
February 03, 2026
Michelle was very helpful and assisting me and choosing an appropriate tire for my vehicle as well as expediting the process in scheduling an appointment. She is very knowledgeable in her job and makes you an appropriate tire for my vehicle as well as expediting the process in scheduling an appointment. She is very knowledgeable in her job and makes you feel comfortable with choosing Ford as a service provider. More
Other Employees Tagged: Michelle Redmon
February 01, 2026
I went to the dealer to get my transmission issue fixed but nothing was resolved. I paid a diagnostic fee for a different issue that didn't help at all and would like to get it checked out again. the car d but nothing was resolved. I paid a diagnostic fee for a different issue that didn't help at all and would like to get it checked out again. the car doesn't feel good while driving and could cause a bigger issue More
Other Employees Tagged: Michelle Redmon

