Mick Schott | Page 2

Excellent very good service I highly recommend for my friends and family thanks for the your service friends and family thanks for the your service More

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I was very pleased with my Toyota dealership in Rockwall service department, I've had my Tacoma serviced there 3 times since I've owned it from the service writer to the mechanic they let me know what was service department, I've had my Tacoma serviced there 3 times since I've owned it from the service writer to the mechanic they let me know what was needed after inspection and let me decide what I wanted to do, I appreciated that very much. I will be back in 10,000 Miles and do it again. Very pleased customer. More

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Negotiated price online with Taylor. Communication was quick and hassle-free, negotiation seamless. On day of purchase, process at dealership was also straightforward. Very pleased with Communication was quick and hassle-free, negotiation seamless. On day of purchase, process at dealership was also straightforward. Very pleased with my experience at Toyota of Rockwall. More

by slouv Verified Customer Verified Customer

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Courteous. Thoughtful they get me in and out nice job of keeping me informed Thanks Thoughtful they get me in and out nice job of keeping me informed Thanks More

by jimmyrohmer Verified Customer Verified Customer

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Service was great. It was quick and done well. Everyone I dealt with was professional and courteous. Thank you! It was quick and done well. Everyone I dealt with was professional and courteous. Thank you! More

by jchobbs Verified Customer Verified Customer

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I was greeted promptly and it took less time than they told me it would take. told me it would take. More

by 1bjpierce Verified Customer Verified Customer

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If there were 100 stars to select it still wouldn't be enough to say how very pleased and impressed I am with Toyota of Rockwall. I've been to various Lexus service centers in California, Idaho, Texas an enough to say how very pleased and impressed I am with Toyota of Rockwall. I've been to various Lexus service centers in California, Idaho, Texas and a few other places and NONE of them hold a candle to this place. The very BEST is inadequate to describe the personnel, the service, the attention to detail, and the concern and care for the customer. If only all businesses would operate this way the world would be a much better place. My Service Advisor today was Mick and he is what every employer hopes for and every customer looks for. Toyota of Rockwell - THANK YOU for your hospitality, your attention to detail, and your genuine desire to provide the best possible service to your customers. More

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Everyone is extremely friendly, but every single time I go there is a problem with the actual service I receive on my vehicle. This time I was there for an oil change, but I specifically asked to have my go there is a problem with the actual service I receive on my vehicle. This time I was there for an oil change, but I specifically asked to have my windshield wiper fluid topped off because it was completely empty. The service record shows that it was checked and topped off, but after I left the dealership the light came back on. I stopped to check it and sure enough it was still completely empty. I had to purchase a bottle of fluid to put in there myself. It honestly makes me wonder what else was not actually checked! Also when I got back in my truck all of the contents of my glove box were dumped on the floor board. I am assuming they were looking for the lug nut key to rotate my tires, but they did not even put everything back in the glove box. Annoying! More

by dearstrege Verified Customer Verified Customer

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Everything was done in a timely and professional manner I was very impressed as usual I was very impressed as usual More

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employees are professional, willing to help at all times. pleasant and knowledgeable of their job. pleasant and knowledgeable of their job. More

by GLORIAOBANA5 Verified Customer Verified Customer

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