Mick Schott | Page 2

Mick and the team always take the bests care of us. We appreciate everything he does! We appreciate everything he does! More

by JAMES Verified Customer Verified Customer

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Always friendly service advisors. Minus 1 star for not checking tire pressure post rotation. And for recommending services based on mileage already completed just a few months ago. Minus 1 star for not checking tire pressure post rotation. And for recommending services based on mileage already completed just a few months ago. At the same dealership. Seems like service reps should know better. More

by dckirby2004 Verified Customer Verified Customer

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The staff is always professional and efficient. Great communication and updates on how the service is going. Great communication and updates on how the service is going. More

by omgepii Verified Customer Verified Customer

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Excellent service, friendly and I would definitely recommend. Was fast and I was comfortable waiting with coffee recommend. Was fast and I was comfortable waiting with coffee More

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No issues. Everything was fine. Thank you. No issues. Everything was fine. Thank you. Again. Everything was fine. Thank you. No issues. Everything was fine. Thank you. Again. More

by srselectric1 Verified Customer Verified Customer

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I purchased my car earlier this year in February and this was my first service appointment scheduled at any Toyota dealership. When I got there, I noticed that there were four bay doors and a mini express Se was my first service appointment scheduled at any Toyota dealership. When I got there, I noticed that there were four bay doors and a mini express Service section. There were two bay doors with the auto scan lined with cars and two other basic sections that were empty. There is nobody directing traffic so I entered in Bay three (nobody auto scan). I was greeted with an employee wearing a red shirt advising that I had came into the wrong section and that I needed to go out and fall in line with Bay one or two. At that time, a gentleman wearing a blue gray shirt which I assume it was a Service advisor, then yelled at me, telling me I had entered the wrong way, and that there were signs on the building while making a gesture with his arms. There was another car that had followed me in. Ivan looked back at the young lady in the red shirt and advised her what sign is he talking about cause there was nothing visibly shown. She apologize for his rudeness and said that there is lights on top of the bay doors one with green checkmarks and one with the red X. I then told her well there was no lights on when I came in. Had I seen that I wouldn’t have come this way. I know I’m new here but it’s also common sense to follow green light or red light green checkmark or red X. She apologize again, and I was half tempted to drive away and get my car service at another location simply because the Service advisor was rude and felt like he needed to show his presence by yelling making the customers feel ignorant. More

by Valerie_tellez Verified Customer Verified Customer

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Thank you for my pleasant visit Saturday everyone was nice And hope my next visit are nice nice And hope my next visit are nice More

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Michael and his staff will do anything and everything they can to a accommodate your needs and fix any issue you can think of in your car. they can to a accommodate your needs and fix any issue you can think of in your car. More

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I had great service - my car went to two other repair facilities- the first one did an alignment without my knowledge and messed up the steering - took it to another shop that couldn’t fix it and finally facilities- the first one did an alignment without my knowledge and messed up the steering - took it to another shop that couldn’t fix it and finally Toyota fixed it! Michael Scott was great to deal with! More

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There's very friendly individual ,customer service are on the ball ,technician are very open are on the ball ,technician are very open More

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