Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mickey Heaton
Mickey Heaton at Hatfield Buick GMC

Mickey Heaton

Sales Manager

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

Contact Me
4.9
78 Reviews

Dealership Experience

30 yrs, 5 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

Truck and Trailering Specialist

4.9

78 Reviews

Write a Review

78 Reviews of Mickey Heaton

August 24, 2026

Dealership Rating
Employee Rating

Great place to buy a Buick. They weren't pushy like other dealerships. I hope the service department is just as good. More

by dana2cocean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 04, 2026

Hatfield Buick GMC responded

Thank you so much for the fantastic review! We are thrilled to hear that you had a pressure-free buying experience with our sales team—that’s exactly how buying a Buick should be. Our service team holds themselves to that same high standard, so you can expect that same honest, friendly care whenever you come in for maintenance. Welcome to the family, and we look forward to taking great care of you and your vehicle down the road!

August 15, 2026

Dealership Rating
Employee Rating

The folks at Hatfield have always treated us well. They make us feel like family! More

by MARKE1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rod Shelffo, Henry Adame, Willie Brandon, Alex Terriquez, Adrien Vasquez, Nick Carson, Kevin Hidalgo-Marin, Jacob Adame, Michael Jacobs

Print
Sep 04, 2026

Hatfield Buick GMC responded

Thank you so much for the kind words! Treating our customers like family is what Hatfield is all about, and we’re so glad to hear that you always feel welcome and cared for when you visit. We truly appreciate your continued support and look forward to seeing you again next time!

July 14, 2026

Dealership Rating
Employee Rating

Everyone is super friendly and the service is great. Special shout out to Adrien! He always takes care of us. More

by DENISE_FREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez, Adrien Vasquez, Jacob Adame, Adrien Vasquez

Print
Aug 07, 2026

Hatfield Buick GMC responded

Thank you for the awesome review! We are so glad to hear that you always receive friendly and great service when you visit us. We will be sure to pass your special shout-out along to Adrien—he’ll be thrilled to know his hard work is appreciated! We truly value your continued business and look forward to taking care of you next time!

June 01, 2026

Dealership Rating
Employee Rating

Service Department is spotty. Communication is not a strong point. Vehicle waits are sometimes lengthy. Past what is promised. It’s close otherwise I’d try elsewhere More

by ENGCOCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rod Shelffo, Henry Adame, Alex Terriquez, Adrien Vasquez, Jacob Adame

Print
Jul 01, 2026

Hatfield Buick GMC responded

Thank you for sharing your feedback with us. We sincerely apologize for the frustration you’ve experienced with our communication and vehicle wait times falling past what was promised. As a family-owned dealership here in Redlands, we take our commitment to transparent and efficient care seriously, and it is clear we missed the mark during your visits. We want to ensure your next experience is seamless and reliable. Since we don't have your specific vehicle details on file from this review, could you please contact our service manager Henry Adame directly at (909) 748-5385? We would appreciate the chance to address your concerns and earn back your complete trust.

March 28, 2026

Dealership Rating
Employee Rating

Micky was great to work with! This is our 3rd truck purchased from Hatfield w/Vicky. Great place to purchase a vehicle with no pressure. Service center is great as well. We are More

by dselle3052
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Apr 11, 2026

Hatfield Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2026

Dealership Rating
Employee Rating

The salesman was very knowledgeable, he took his time to teach me about all the electronics in the truck, he even called me a couple days later in case I had more questions which I had. More

by rdc69rs
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Print
Apr 11, 2026

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

March 07, 2026

Dealership Rating
Employee Rating

Have purchased may vehicles in my years, Mickey and Hatfield made the experience easy and well worth it! Will be back!! More

by bigric70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 11, 2026

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

January 05, 2026

Dealership Rating
Employee Rating

Incredible customer service. Outstanding communication. Honest and personable. That is everything you can hope for when buying a car. I will be back. More

by dnobl001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rod Shelffo, Willie Brandon, Kevin Hidalgo-Marin

Print
Jan 07, 2026

Hatfield Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 31, 2025

Dealership Rating
Employee Rating

Was really easy to work with didn’t feel like we were pressured at all More

by Ronnieespinosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jan 02, 2026

Hatfield Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 14, 2025

Dealership Rating
Employee Rating

My oil change this time was the quickest I experienced so far. I feel goos using Hatfield. More

by scotth1902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez, Adrien Vasquez, Jacob Adame

Print
Dec 20, 2025

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
2
...
8

Dealership Inventory (115 Vehicles)

new 2026 Buick Envista car, priced at $33,607
2026 Buick Envista
new
White Frost Tricoat exterior
Automatic
Front-wheel Drive
$33,607
View Details
used 2026 GMC Terrain car, priced at $30,117
2026 GMC Terrain
used
Sterling Metallic exterior
Automatic
Front-wheel Drive
$30,117
View Details
new 2026 GMC Sierra 1500 car, priced at $62,682
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$62,682
View Details
new 2026 GMC Sierra 1500 car, priced at $72,937
2026 GMC Sierra 1500
new
Coastal Dune exterior
Automatic
Four-wheel Drive
$72,937
View Details
new 2026 GMC Yukon XL car, priced at $97,992
2026 GMC Yukon XL
new
Summit White exterior
Automatic
Four-wheel Drive
$97,992
View Details
new 2026 GMC Sierra 2500 car, priced at $74,237
2026 GMC Sierra 2500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
$74,237
View Details
View All Inventory