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Mickey Hernandez
Mickey Hernandez at Claremont Toyota
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Mickey Hernandez | Page 2

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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5.0
53 Reviews

Dealership Experience

4 yrs

Languages Spoken

English English

5.0

53 Reviews

Write a Review

53 Reviews of Mickey Hernandez

November 24, 2022

Dealership Rating
Employee Rating

I was pleased with the customer service. The prompt and expedited service was excellent. Thank you More

by PERAZAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Rigoberto Mendoza

Helpful
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Nov 29, 2022

Claremont Toyota responded

Thank you for your stars! Customer satisfaction is our top priority and we're so glad our service team delivered! Don't hesitate to reach out if there's anything else we can assist with. Until next time! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

October 20, 2022

Dealership Rating
Employee Rating

Miguel Hernandez is an excellent sales person. No comment on the rest of the team More

by CAJORGE007
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Juan Chavez

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Oct 21, 2022

Claremont Toyota responded

Jorge, While pleased to see you received great service from Miguel, we're disappointed the same can't be said about your experience with other members of our team. You should be receiving 5-star service from everybody here, which is why we'd like to learn more about where the rest of our team fell short. Please contact us when you have an opportunity. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 09, 2022

Dealership Rating
Employee Rating

We are happy with our purchase of Toyota Camry. Everyone was very friendly and helpful. Thank you so much. Jim and Fumiko More

by FUMIKO.OKIKAWA0220
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez, Jonathan Fairman , Vanessa Alvarez

Helpful
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Sep 09, 2022

Claremont Toyota responded

We are so happy that our team got you into new Camry! Thank you for choosing us and we hope to see you both again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

September 01, 2022

Dealership Rating
Employee Rating

So far great help and great service. Micky and Stephanie were the best. I wish them the best. More

by KUMARAKG10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Garcia , Brandon Martinez

Helpful
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Sep 02, 2022

Claremont Toyota responded

We're very happy you've received great service thus far from Micky and Stephanie. We appreciate both your business and your feedback and should you ever need anything, please don't hesitate to let us know. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 28, 2022

Dealership Rating

Awesome customer service! Alexander took care of me and addressed all of my issues. Thank you Alexander for taking care of me. Mickey & Adrian made sure that all of my need More

by Casey
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez, Mo Mostafa, Adrian Romero, Alexander Rosa, Mickey

Helpful
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Aug 29, 2022

Claremont Toyota responded

Casey, It's a team effort here and we're so happy to see our team went above and beyond to make sure you drove home satisfied. Welcome to our Claremont Toyota Family and thanks for this great review. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 18, 2022

Dealership Rating
Employee Rating

4 stars only because the only color available looked darker on the computer screen compared to being in person. More

by Ronin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Mostafa

Helpful
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Aug 19, 2022

Claremont Toyota responded

Ronin, We're happy that despite the issue regarding the color accuracy, you were satisfied overall with your experience here. We appreciate you taking the time to share this and should you ever need anything, please feel free to reach out. We're here to help. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

August 16, 2022

Dealership Rating
Employee Rating

Claremont Toyato has great customer service and worked to meet my goals. I'll be looking to them for my next purchase. More

by TESSA K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 17, 2022

Claremont Toyota responded

We work hard to make every experience here a special one, and we're happy that we've managed to do that for you. Please never hesitate to let us know if there is anything else we can help you with. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 29, 2022

Dealership Rating
Employee Rating

Excellent customer service . , Mickey and the finance guy ., can’t remember his name but very professional.. His last name is Hernandez too More

by LAGUZMA07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman, Ricardo Hernandez

Helpful
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Aug 01, 2022

Claremont Toyota responded

Mickey is a superstar and it's no surprise that he took such great care of you! We're thankful that you took the time to reach out to us, and we cannot wait to see you soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

July 22, 2022

Dealership Rating
Employee Rating

Had an amazing experience! Everyone was wonderful and very helpful. I got multiple updates while waiting for the car to come in. More

by LCusson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Fairman , Adrian Romero

Helpful
Report | Print
Jul 25, 2022

Claremont Toyota responded

It makes us so proud to hear that our team made sure you had a fantastic experience! We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

June 29, 2022

Dealership Rating

Been going here for over 20 years and under Brad Pringle you can expect the same great service that's been the reputation for Claremont Toyota for decades. I keep thinking I'm getting extra special service, More

by CLCOUSINS
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Figueroa, Steve Saad, Joseph Zepeda

Helpful
Report | Print
Jun 30, 2022

Claremont Toyota responded

It truly makes us happy to hear that you constantly receive the service that you deserve! We look forward to working with you for another 20 years! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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