Mickey Hughes | Page 14

The service was very friendly and punctual with high quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help quality. I hope that I won’t have to come in case of any problems, but if God forbid something does happen, I know that I will always find real help and support. Thank you you very much again! More

by savasi Verified Customer Verified Customer

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Very helpful, as always. Always appreciate the attention. And effort that our service guide, Micky, gives us. Always appreciate the attention. And effort that our service guide, Micky, gives us. More

by schonbrun63 Verified Customer Verified Customer

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I have been getting my vehicle to service here even though I live an hour away and there are other Honda Service center near me. This is first time I experienced discrimination. Mike was the advisor. H though I live an hour away and there are other Honda Service center near me. This is first time I experienced discrimination. Mike was the advisor. He showed attitude from the time we entered. We ignored that gave the vehicle for service and as had requested earlier as confirmed asked for the loaner. He without even checking he said we do not give any loaners that’s against our policy. Which is far from true. When showed the email confirmation about loaner he made faces and gave the loaner. We completely felt that he has racists because he treated the people behind us completely different. We still ignored that. When asked will the vehicle be done today? He replied I better get my loaner back today. I was shocked at this. Yet again ignored. He calls back stating that the vehicle was ready. When checked there were messages about the critical services required for the car. He never discussed that neither he had vehicle properly inspected. I had to let him know about the as basic as wipers not working and needed to be replaced. I required manager to be called back and the staff there starts calling me that I am the Sr.Advisor and manager cannot speak. Unless compelled that I will only speak to the manager and I am recording none were agreeing to transfer. Somehow a person named Ken called he is was so defensive that he is Mike wouldn’t do that and all. Even though he offered 10% discount which most of the coupons were offering he is like i am doing a favor which is not the case as some coupons would have anyways given me. I am so appalled by this racist behavior by Mike and Defensive behavior by Ken I am certainly not coming here again. More

by Prashant Joshi Verified Customer Verified Customer

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Courteous people, waiting time was like predicted got the help when I needed it and the place it’s ok help when I needed it and the place it’s ok More

by VERAKORCHAK Verified Customer Verified Customer

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Accessible appointments, always helpful, always very good about sharing helpful information, comfortable setting when have to wait about sharing helpful information, comfortable setting when have to wait More

by bchayt Verified Customer Verified Customer

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Great customer service and great service / work overall. Remained updated throughout the work being done on my vehicle. Service completed in timely manner. Remained updated throughout the work being done on my vehicle. Service completed in timely manner. More

by FAITH2078 Verified Customer Verified Customer

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As usual, service (replacing a broken muffler) was very prompt, and the car is now running good and quiet again. prompt, and the car is now running good and quiet again. More

by ELEPHANTD Verified Customer Verified Customer

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Service was efficient. I did not have to wait for an inordinate amount of time. I did not have to wait for an inordinate amount of time. More

by cmdever Verified Customer Verified Customer

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Great friendly dealership solving repair problem with Great care and solving with less expenses. Will recommend them to my family and friends. Great care and solving with less expenses. Will recommend them to my family and friends. More

by VEIEM32 Verified Customer Verified Customer

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Always knowledgeable. Always friendly. Always kept up to date on progress and cost. Great experience as usual. Always friendly. Always kept up to date on progress and cost. Great experience as usual. More

by mainda321 Verified Customer Verified Customer

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