Micky Joy | Page 17

Tigaun Sale Marco was extremely helpful. He had a good knowledge about the cars I was interested in and allow me a good distanced test drive. He had a nice way of Marco was extremely helpful. He had a good knowledge about the cars I was interested in and allow me a good distanced test drive. He had a nice way of closing my sale, and his manager was flexible in his trade in values. great job guys--as I left he Dealership with a new car feeling like I made a very fair deal. That's very important to a customer. More

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Juanpi was patient with me, allowed me the time I needed to make a decision! Always responsive & very kind! Very happy with the overall experience. to make a decision! Always responsive & very kind! Very happy with the overall experience. More

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TIGUAN SEL PREMIUM. Recently purchased a 2020 Tiguan SEL, dealt with Juanpi for mos of the process, he was great, courteous and very friendly. not pushy at all. I really Recently purchased a 2020 Tiguan SEL, dealt with Juanpi for mos of the process, he was great, courteous and very friendly. not pushy at all. I really enjoyed coming to this beautiful facility and seen the vintage beetles that the owner has displayed in the showroom. I highly recommend VW naples and Juanpi to anyone. More

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Great Experience Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we Great deal, smooth process, excellent customer service! Great negotiations, fun and relaxed atmosphere, courteous and friendly. We got exactly what we were looking for! Thanks again! DadyM and MonicaM More

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Professional experience from first phone call to the delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very e delivery of my new vehicle. My salesman was very accommodating, sent me all the information a requested via text during my work hours. Made it very easy to do business. I highly recommend VW of Naples! More

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Service of old and purchase of new car Jeff Houser (service department) is always most helpful, has solutions to any problem, is open to questions at any time. Ruben Glamyan, our sales per Jeff Houser (service department) is always most helpful, has solutions to any problem, is open to questions at any time. Ruben Glamyan, our sales person, understood exactly what we wanted, notified us whenever such a car was available. He earned our trust by never being pushy, always explaining details with great competence and accepting that we needed time to make our decision. All in all, great people, great dealership. More

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Lease Great dealership. Salesman was very helpful and knowledgeable. I would recommend this dealership to anyone living in the Collier County area and the s Great dealership. Salesman was very helpful and knowledgeable. I would recommend this dealership to anyone living in the Collier County area and the surrounding area. More

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no need to travel to the east coast of florida to buy/lease everyone says.. "test drive on the west coast (florida), buy/lease on the east coast". I called Gunther VW on the east coast and was given a great quo everyone says.. "test drive on the west coast (florida), buy/lease on the east coast". I called Gunther VW on the east coast and was given a great quote on a new left over 2019 Tiguan SEL.... walked in to tell marty ingesoulian and he took the offer into the manager micky joy.. deal done. there was a misunderstanding with the finance person so I wrote a review that was sent to me by the dealer. almost immediately, I had a call from micky asking me to stop in the dealership. within five minutes of chatting with him.... issue resolved. thanks micky. traded in a 2017 GTI so I am also impressed by the service department. especially helpful were the "technologists" who assisted me with the multiple control screens on the Tiguan. look, I like this dealership and the people who work there.. made the whole process of paying off my old loan, transferring plates., etc. easy and with no hassles.. also enjoy the coffee and treats since I stop by weekly to view the cars on the lot. ain't retirement wonderful. . More

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Love the jetta!! My experience w the VW OF NAPLES CREW WAS GREAT. The staff was super professional and it was very convenient. My salesman Juanpi was lovely. He was v My experience w the VW OF NAPLES CREW WAS GREAT. The staff was super professional and it was very convenient. My salesman Juanpi was lovely. He was very accommodating and tried his best to get the price I was willing to spend on my lease. I would use the dealership again plus recommend him! More

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Trade in for golf 2019 gti Clear explanation of options. Willingness to work on pricing. Provided plenty of opportunity to test drive car and become comfortable with operation Clear explanation of options. Willingness to work on pricing. Provided plenty of opportunity to test drive car and become comfortable with operation. A thorough explanation of additional options and existing options. More

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