Miguel Lopez | Page 10

Great service department, keep the customer informed. My car was serviced in a timely manner. My car was serviced in a timely manner. More

by djaynesco Verified Customer Verified Customer

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Usually had great experience with this dealer. Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper Had couple issues with parts not being available and had to return vehicle twice to get fixed. Unsure if tech or consultant that did not do proper testing. More

by stengpc Verified Customer Verified Customer

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Fort Toyota of North Pekin are Great and easy to work with They do it right the first time!! with They do it right the first time!! More

by cravensrnc Verified Customer Verified Customer

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polite yes, great service, but the prices i believe are way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts tha way too expensive, not sure who can change this. I blame the rules of government to manufacturers who are money hungry therefore, they make parts that are weak and not easy to change and intentionally not do it yourself friendly. like secrete codes to reset or turn off dash lights even after you repaired the problem. overlooking small problems in routine maintenance checks like acid around battery post. makes you wonder what else is missed. and if something is broken or made worse by the service shop, no acknowledgement or apology to make it right. More

by jmsorders Verified Customer Verified Customer

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it was a terrific experience. people are always friendly courteous and thoughtful, i always trust my car to the fort family people are always friendly courteous and thoughtful, i always trust my car to the fort family More

by RLSHORT7 Verified Customer Verified Customer

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I have purchased 4 vehicles from Forts. Their service department is knowledgeable and their sales staff is friendly and easy to work with when hunting for a new or used vehicle. I won’t b Their service department is knowledgeable and their sales staff is friendly and easy to work with when hunting for a new or used vehicle. I won’t buy anywhere else! More

by Kaleb8888 Verified Customer Verified Customer

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Quick to get an appointment, efficient, and friendly service! Keep you up to date when your car is being serviced service! Keep you up to date when your car is being serviced More

by cfstroemer Verified Customer Verified Customer

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Ok guys, I hate doing bad reviews and I hope this is internal..I don’t want Toyota to see it and hurt scores. So I brought my 2021 in for the toyo care rotate and ofc… I have noticed my tire wear and te internal..I don’t want Toyota to see it and hurt scores. So I brought my 2021 in for the toyo care rotate and ofc… I have noticed my tire wear and tear when I drive and brake.. the classic wobble to stop.. I visibly see the baldness west on the inner part of the rear tires and front tire when I look underneath. The tech didn’t say a word about this.. yiu would think he would notice it upon rotate right? So I asked the service advisor to quote me 3 new tires, left a card with my name and number and brand and size. Made it as easy as possible on him… this was Thursday, and he never called me back. I have since ordered 4 tires at Tony and sons in east peoria… in my opinion, things like this are obvious and should undoubtedly be caught, mentioned, and quoted. It’s just good business. Not complaining,I’m not that guy.. I just want you guys to know.. I know the guys have a tough job and it’s hard to hire and keep people, these days.. hopefully you can take and use this info as a coaching mondo better next time. Good luck and good selling. Chad Edwards More

by edwards.chad13 Verified Customer Verified Customer

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Pekin Toyota of North Pekin will do a great job every time Thanks will return! time Thanks will return! More

by cravensrnc Verified Customer Verified Customer

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I have always had the very best service at Fort's Toyota. Their team is quite knowledgeable and customer oriented. Their team is quite knowledgeable and customer oriented. More

by lawrenceehenderson Verified Customer Verified Customer

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