Miguel Pichardo

Very pleasant experience from start to finish . Frederico brought up the jeep with the specs I wanted . He explained the whole process fully . Gonzalo had a wonderful personality and communication Frederico brought up the jeep with the specs I wanted . He explained the whole process fully . Gonzalo had a wonderful personality and communication skills and went over all the financial info with me . The music in the showroom was perfect ! The whole building interior was clean and nicely decorated . More

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Best service and best atención and prices i have gotten in any dealership so far. in any dealership so far. More

by Quintanaleo Verified Customer Verified Customer

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I have purchased 6 Jeeps over the years at Hollywood Jeep. Need I say anything more positive? Great team! Jeep. Need I say anything more positive? Great team! More

by KEITH57 Verified Customer Verified Customer

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I leased a 2025 jeep wrangler with 2,900 miles on 3/17/25. When I left the dealership I noticed that the brakes made a sound and did not feel right. I called my salesperson, Henry, and explained the 3/17/25. When I left the dealership I noticed that the brakes made a sound and did not feel right. I called my salesperson, Henry, and explained the situation to him. The following week, on 3/28/25, I bought the car to the service department and spoke with Stacy Ann Bonner. Ms. Bonner drove my car and stated that the rotor needed to be changed. Ms. Bonner stated that she would text me to let me know when to bring the car in. She also gave me a number where I could reach her. I have called the number several times and nobody picks up. I've left messages and nobody has responded. I've called the service department and nobody picks up. I've called the sales department where they actually pick up. I spoke with Fred who would not transfer me to a manager. I spoke with Briana who took a message. I have not yet heard anything from Ms. Bonner or anyone at the jeep dealership. I am a repeat customer and I had the same experience when I had my last jeep. The customer service is the worse, absolutely horrendous! More

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They lie about the best rate available for you. Once you buy the car you can't get a call back Once you buy the car you can't get a call back More

by GAKA29 Verified Customer Verified Customer

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Everyone was very kind. They provided excellent service. Armando really helped find me a jeep that had every thing I wanted. They provided excellent service. Armando really helped find me a jeep that had every thing I wanted. More

by lorenarodriguez333 Verified Customer Verified Customer

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Excellent customer service, it was a pleasure doing business with them. The were very transparent business with them. The were very transparent More

by RAFICS Verified Customer Verified Customer

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Salesman Bobby was professional, attentive and knowledgeable. The entire Staff was polite and friendly during the entire experience. knowledgeable. The entire Staff was polite and friendly during the entire experience. More

by ROCHEJ305 Verified Customer Verified Customer

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Extremely rude - unreliable. The manager named Miguel was extremely stereotypical and even got i to a yelling match with me. Very demeaning and unpleasant people. Everyone wants The manager named Miguel was extremely stereotypical and even got i to a yelling match with me. Very demeaning and unpleasant people. Everyone wants to fight and makes you feel awful for wanting to buy a car. Worst process - nothing like I’ve experienced before. Not even a congratulations after signing papers instead they said “at least we got it done”. More

by MIKHAELA.MADEIRA Verified Customer Verified Customer

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The Sales team has been awesome. They made the purchase very seamless . Will definitely be recommending them to my friends and family They made the purchase very seamless . Will definitely be recommending them to my friends and family More

by stacy-ann0 Verified Customer Verified Customer

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