I had a great experience at Lou Sobh Kia in Newnan.
The work was done quickly and I received updates on my vehicle status. I will definitely use them for all of my Kia's service.
The work was done quickly and I received updates on my vehicle status. I will definitely use them for all of my Kia's service.
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by tom@lrfuelsystems.com
Verified Customer
Verified Customer
Other Employees Tagged:
Miguel Rivera
Oct 10, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for sharing your experience! We're so glad to hear that our team at Lou Sobh Kia of Newnan provided quick and efficient service while keeping you updated along the way. We truly appreciate your trust and look forward to taking care of your Kia’s service needs in the future!
Great job and service!
Best service I have had than any other dealership. Highly recommended
Best service I have had than any other dealership. Highly recommended
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by kee2jay
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for the wonderful feedback! We’re thrilled to hear you had the best service experience with us and truly appreciate your recommendation.
Cheyenne was very pleasant and easy to deal with she did
a wonderful job thank you
a wonderful job thank you
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by evanu737
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for sharing! We’re glad Cheyenne made your experience pleasant and easy. We’ll be sure to pass along your kind words to her!
Miguel was thorough, professional, and kind.
They did the work and explained everything, answering all my questions.
They did the work and explained everything, answering all my questions.
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by dglenn
Verified Customer
Verified Customer
Oct 01, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for sharing your experience! We’re glad Miguel provided thorough, professional, and kind service while keeping you informed.
Great service -- service manage was very knowledgeable --
explained the service required and how long it would take -- the car was washed
explained the service required and how long it would take -- the car was washed
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by shieldsl53
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for your feedback! We’re glad our team provided knowledgeable service and kept you informed throughout the process.
Service appointment from xxxx.
Everything went wrong. Wife brought the car in for an appointment made online. Auto-appointment omitted the service we asked for. Website had a d
Everything went wrong. Wife brought the car in for an appointment made online. Auto-appointment omitted the service we asked for. Website had a different cost than shop's sheet at time of billing. 'New employee' overfilled the oil, and when she drove away, the car looked like a forest fire 50 yards after exiting. Gotta say, can't think of anything else that could have possibly gone wrong. But through all of that, the folks working there were kind, professional, and helpful. Miguel Rivera stood out like the calm in the storm. Everything 'wrong' that happened was taken care of immediately, professionally, and kindly. We would definitely bring the car back, recommend the place to others, and when it comes time, shop at Lou Sobh for a new one. If a sequence of events THAT BAD can be made as GOOD as it was, I look forward to being there when the bugs get worked out, and things go RIGHT.
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by dreece63
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for sharing this detailed feedback. We’re very sorry to hear about the issues during your service visit and truly appreciate your patience and understanding. It’s great to know Miguel and our team were able to step in, resolve everything quickly, and turn the situation around. Your trust means a lot, and we look forward to providing you with the smooth, hassle-free experience you deserve next time.
They kept me fully informed and followed up on
everything. Couldn’t ask for a better experience.
everything. Couldn’t ask for a better experience.
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by rickeyelliott
Verified Customer
Verified Customer
Sep 17, 2025 -
Lou Sobh Kia of Newnan responded
Thank you! We’re thrilled to hear you had such a great experience and that our team kept you fully informed. We appreciate your kind words!
We all ways have a good experience I don't have time to
write more right now
write more right now
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by bradbrockf7
Verified Customer
Verified Customer
Other Employees Tagged:
Miguel Rivera
Sep 12, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for your feedback! We’re glad to hear you always have a good experience with us.
They got us in on time.
Got us out in a timely fashion. Kept us informed on the progress of the oil change and inspection.
Got us out in a timely fashion. Kept us informed on the progress of the oil change and inspection.
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by ranram
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Lou Sobh Kia of Newnan responded
Thank you for sharing your experience! We’re glad we could get you in and out quickly while keeping you informed along the way. We appreciate your trust in us!
I appreciate everything that you did to fix all issues I
am so grateful to you .
am so grateful to you .
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by Cynthia
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2025 -
Lou Sobh Kia of Newnan responded
Thank you, Cynthia! We’re so glad we could resolve everything for you, and we truly appreciate your kind review. Come see us again soon!
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