Mike Akright | Page 2

Very satisfied I couldn’t ask for better service. My salesman Matt Lane was very knowledgeable and walked me through every step of the process for buying my new vehi I couldn’t ask for better service. My salesman Matt Lane was very knowledgeable and walked me through every step of the process for buying my new vehicle. I am very happy with the time I spent at Hyundai and would highly recommend this dealership to anyone! More

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An outstanding experience. Go see Rich when it's time to buy I've lost the exact count, but I know I have purchased 10 or 12 vehicles over the years and I would put my experience with Rich Kim and Luther Burnsvi I've lost the exact count, but I know I have purchased 10 or 12 vehicles over the years and I would put my experience with Rich Kim and Luther Burnsville Hyundai right at the top! Rich is very warm and welcoming. He had the [used] car I inquired about parked out in front and ready for its test drive. It was exactly as advertised. Once the decision to purchase was made, Rich went to work on my trade and the financing. It was all a bit too easy (compared to some horror stories I could tell you). In addition to the work Rich did, make sure you see Mike Akright, the Used Car Manager. Another great guy who made the car buying experience actually FUN! He quickly valued my trade and offered me a very fair value. In fact, the number he offered me was truthfully more than the number I was planning to get based on research I had done. Believe me when I say I was ready to fight for my trade in number or walk. Neither was necessary. When does that ever happen? Lastly we saw the "Finance Guy", Barry Larson. When people talk about this being the painful part... they have not met with Barry. I actually walked out of finance with a smile on my face. Even AFTER giving them a lot of my $$! Everyone I was in contact with at Luther B'ville Hyundai was truly outstanding, professional, honest and great to work with. I know this sounds like I'm on laughing gas or something, but I am truly happy with my car and with my experience with Rich, Mike and Barry. When it's time for another purchase, I will be back. More

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Found a great car for the price I wanted I was looking for a used car at a set budget and Jake was great. He found me what I wanted at the right price. He was friendly knowledgeable and I fe I was looking for a used car at a set budget and Jake was great. He found me what I wanted at the right price. He was friendly knowledgeable and I felt he really likes Hyundais. Mike the sales manager,help expedite the sale & was easy to work with. More

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Fantastic Experience!! To contrast any 1 star reports, I have received quite the opposite 5-star treatment on all exact points that others have called out negatively, and ha To contrast any 1 star reports, I have received quite the opposite 5-star treatment on all exact points that others have called out negatively, and have even observed great treatment of many other customers while I have been in this dealership - each and every time! (Most times stopping in is with questions I've had about the vehicle.) After driving down to the last bit of life left in my previous vehicle last November, my search for a Hyundai Santa Fe began, since this model has a great reputation. On a cold, rainy weekend, as I drove through the Burnsville lot, a great sales guy walked up to my car and asked if he could assist me. I said I was just looking at that point, but was serious about buying something. Rich Kim was so personable and I felt I could really trust him by the way he responded to my long list of questions, all while braving the cold elements outside on the lot that day. A couple weeks later I left a message late one night about a used Santa Fe listed at the Bloomington dealership, that I hoped to buy from the Burnsville dealership. Early the next morning, I was very pleasantly surprised with a return call! I checked it out in Bloomington and asked to have it transferred to the Burnsville dealership so I could deal locally. All of the Burnsville guys bent over backwards to bring the vehicle down there, and while in transit, began assisting me with financing options, searching for the best deal for me - it was obvious they were doing everything to work with my preferred terms, tight budget and high expectations. During what could have typically been a very stressful buying event, I had so much fun interacting with the entire staff there and they were all so polite and accommodating! Marco Bernini is the sales manager there - and I have received top-notch service from him and the entire crew - what a great group of individuals! They walked me through the whole process step by step in a very nice, non-patronizing way, taking time to answer every question I posed and did everything to make me feel comfortable, since this was my first vehicle purchase in 18 years! They made buying a vehicle such an easy process! I had a couple of very minor service questions since this purchase was a high mileage vehicle, yet still in excellent condition. The staff in their service department is fabulous, too! They have done everything and answered everything I have asked, taking the time to follow up with me while I've waited in the comfortable lounge area - and have even washed my Santa Fe free of charge each time! For buying a used vehicle from these guys, I sure get the greatest, most stellar treatment when I come in there - by everyone, every time - I'm treated like a queen! The whole crew is honest and I trust being able to go there for high-quality service! I could not be happier with my purchase or with the great service and treatment I have received! My very special thanks to everyone at Luther Burnsville Hyundai!! More

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Excellent service!! Leland was an excellent salesperson. Very professional & quick to respond to me whenever I had a question! He has a good personality & will make an ex Leland was an excellent salesperson. Very professional & quick to respond to me whenever I had a question! He has a good personality & will make an excellent manager someday! Thanks Lelend! More

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Fantastic experience Selling my Car! Had a wonderful experience selling my car to Burnsville Hyundai working with Jake. They paid me top dollar for my vehicle and made sale effortless. Had a wonderful experience selling my car to Burnsville Hyundai working with Jake. They paid me top dollar for my vehicle and made sale effortless. More

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Best car buying experience! My experience at Burnsville Hyundai was fantastic. Our sales rep Joe Lesniak. Joe was very knowledgeable and professional to work with. I never felt My experience at Burnsville Hyundai was fantastic. Our sales rep Joe Lesniak. Joe was very knowledgeable and professional to work with. I never felt pressured to purchase a vechile. We had been looking for a used car for our son and had visited many dealerships. Our experience at other dealerships was average. I had emailed the dealership about the availability of a car. Joe emailed me and called me in regards to my inquiry. I let him know that I would try to stop by to test drive the car if possible after visiting other dealerships. When I arrived the car was pulled up to the front door. The car had been washed so I could properly inspect the quality of the vechile. When we decided to purchase the car the process was easy and painless. Their waiting area is very nice and has a kid friendly area for children to wait in. I would recommend my sales rep Joe and this dealership to anyone purchasing car in the future. More

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