Mike Alder

Outstanding experience from start to finish. I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, an I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, and extremely knowledgeable. Communication was clear, upfront, and never pushy, which made everything smooth and stress-free. He took the time to walk me through the paperwork in detail and explained not just what we were doing, but why—something you rarely see. Mike Alder made sure everything was handled properly and went above and beyond to take care of me, setting the tone for a first-class experience. Mo Elkhatib in finance was equally impressive—efficient, clear, and straightforward, making the final steps seamless. The overall hospitality at Bill Jacobs BMW was top-tier. The team genuinely made me feel valued from beginning to end. If you’re looking for honesty, clarity, and a premium buying experience, this is the dealership to go to. More

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Awesome showroom consistent with the BMW product. Impressed by positive staff regardless of role, especially Russ Millard who was personable, professional and a pleasure to work with. If I were start Impressed by positive staff regardless of role, especially Russ Millard who was personable, professional and a pleasure to work with. If I were starting a dealership, Russ would be my first pick as the transaction involving a high end product needs someone of Russ’ caliber. 5 stars for Russ! More

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For me, it's the experiance I get when I walk into the dealership. There's a balnace of helpfulness without being pounced on, or ignored. Harry Gianos is a very special salesman. I never feel presured dealership. There's a balnace of helpfulness without being pounced on, or ignored. Harry Gianos is a very special salesman. I never feel presured or rushed when I'm making a decision to buy a new vehicle. He's always willing to offer practical advice and never tries to over sell. I can always count on Harry giving his honest opinion, which is why I've purchased 3 cars from him. More

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I recently had the pleasure of purchasing my 1st M5 from Bill Jacobs BMW, and I can't believe I waited so long to check them out! As someone who has bought many cars from other dealerships, I was pleasantly Bill Jacobs BMW, and I can't believe I waited so long to check them out! As someone who has bought many cars from other dealerships, I was pleasantly surprised by the exceptional service and support from their team. Joshua and Lalith were very helpful, guiding me through the process with patience and expertise. The management also made a great impression on me. I'm thrilled to have found my new go-to BMW store right in my backyard! Highly recommend! More

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From the sales staff to the management team to the service advisor, all class acts and very attentive. Every transaction was smooth including purchasing my vehicle and exceptional service. Shout out t service advisor, all class acts and very attentive. Every transaction was smooth including purchasing my vehicle and exceptional service. Shout out to Maggie, my salesperson and Brendon my service advisor as they were very pleasant to work with and kept me updated on everything. Appreciate your great customer care! More

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Great customer service and employees. I’ve worked with Josh Schneider for years. Highly recommend. I’ve worked with Josh Schneider for years. Highly recommend. More

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Russ is a top notch sales advisor. He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car f He listens well and works hard to help you make the right choice by educating and sharing great advice all along the way. I just bought my 5th car from Bill Jacobs BMW of which 2 were from Russ. Great experiences all around!! More

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Christian Johnson and Mike Adler are fantastic individuals and sales persons that have helped me out in purchasing two of my best BMW vehicles. I purchased a X7M from them and a 2026M5 and I am ve individuals and sales persons that have helped me out in purchasing two of my best BMW vehicles. I purchased a X7M from them and a 2026M5 and I am very very happy with the service and response. More

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This BMW dealership is the best around the Chicagol land area. I was treated just like anyone else. I went to 3 different BMW dealerships before this one and I felt the most comfortable at Bill Jacob’s BMW. area. I was treated just like anyone else. I went to 3 different BMW dealerships before this one and I felt the most comfortable at Bill Jacob’s BMW. Would recommend. More

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At Bill Jacobs BMW, Kwaku made my car-buying experience seamless. His knowledge and professionalism made choosing the BMW X3 easy. From the test drive to the final purchase, everything was smooth and stres seamless. His knowledge and professionalism made choosing the BMW X3 easy. From the test drive to the final purchase, everything was smooth and stress-free. More

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