Mike Andreano
Mike Andreano at Cortese Chrysler Jeep Dodge RAM Mitsubishi

Mike Andreano | Page 3

Body Shop Manager

Cortese Chrysler Jeep Dodge RAM Mitsubishi

2400 W Henrietta Rd
Rochester, NY 14623

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4.8
34 Reviews
4.8

34 Reviews

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34 Reviews of Mike Andreano

November 17, 2022

Dealership Rating
Employee Rating

my car issue was not resolved. the dealership just made it worse. After 15 years of receiving good service at Cortese, I am very disappointed. Apathetic service manager with no und More

by Shah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Alger

Nov 17, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Customer satisfaction is our highest priority here at Cortese. We would never want one of our customers to leave our dealership feeling unhappy. I hope we can change your mind about our dealership as we appreciate your business and hope to earn it again. Give me a call at 585-277-3287 or email me at S-Cortese@corteseauto.com so we can go over your concerns. Thank you, Samantha Cortese

June 12, 2022

Dealership Rating
Employee Rating

That was the worst service that I have ever seen. They charged me for no reason. Kept my car for 2 days and still not get it fix More

by lonkengghislain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 23, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Lonkengghislain, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please reach out to me at 585-277-3296. Samantha Cortese

April 18, 2022

Dealership Rating
Employee Rating

Service department is very professional and friendly. ..never had a problem...Sales manager Dan O Brien is the best More

by Thomascallahan365
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Dan Obrien

Aug 19, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thomascallahan365, reviews like this give us motivation and help us ensure we provide high-quality care.

January 25, 2022

Dealership Rating
Employee Rating

Everything I had done to my vehicle was perfect. I had a recall repair done and an FOB programming. I was given a vehicle for use when they had my truck, Everything was perfect More

by justme6222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 26, 2022

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks for the great review!

October 11, 2021

Dealership Rating
Employee Rating

Cortese is our dealership and service provider for over 40 years! The service has always been excellent. The service advisors are professional, kind, excellent communicators, and just plain great people! More

by dspaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Alger , Nick Nazzaro

Oct 12, 2021

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Thanks donna !

Oct 13, 2021

dspaff responded

This is from DARLENE - perhaps your staff who handles these posts needs a little education about how important it is to be sure things put in print are accurate! No one likes to see there name incorrect on a post! Please change it - and whoever donna is, I wish her well and hope that her experience was as good as ours has always been.

October 06, 2021

Dealership Rating
Employee Rating

The price for the labor was so expensive i didnt expect to pay that this is my first time using the dealership for a service More

by crissy4888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 07, 2021

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Crissy, I am sorry to see that you were not satisfied. Please call me at 585-277-3214 to discuss! Samantha Cortese

August 21, 2021

Dealership Rating
Employee Rating

My experience had been a great one, they were fast, efficient, and no hassle. The were courteous and very helpful. More

by BryantAngelin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Dunkleberger, Gary Alger, Steve Berardi , Michael Amalfi, Darren Sneddon, Mike Kuney,

Sep 02, 2021

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

BryantAngelin5, your comments keep us motivated and working hard for all our guests! Samantha Cortese Customer Relations Manager 585-277-3214

May 16, 2021

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Employee Rating

The service on my vehicle and costumer service I experienced was fantastic. Everyone was kind and informative about the service being done and the service was done quickly. More

by Chris L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Riola

May 12, 2021

Dealership Rating
Employee Rating

Very friendly and helpful. The sales people are not pushy they give you time to look and helpful when you wNt to see something. The service department is helpful and friendly always there to help you More

by teejhm.kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 14, 2021

Dealership Rating
Employee Rating

Best experience buying a car i ever had. I will continue to lease all my vehicles from here. I want to say thank you to everyone who helped me especially Chole. More

by jbarbato88
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Cortese Chrysler Jeep Dodge RAM Mitsubishi responded

Jbarbato88, your wonderful feedback and rating mean a lot to us.

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