Mike Asatryan | Page 103

In for the 20k check in and maintenance, didn’t even look at it yet, hadn’t even handed the keys over and guy at the desk is trying to push 50 & 100k maintenance. Pushing services that aren’t even on the ma at it yet, hadn’t even handed the keys over and guy at the desk is trying to push 50 & 100k maintenance. Pushing services that aren’t even on the manufacturer maintenance schedule. Kind of scammer crap thing I go to the dealership to avoid. More

by LEESHRADER Verified Customer Verified Customer

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4 hours for an oil change and tire rotation along with cheesy hard sell for uneeded work totalling thousands. Wont give list of those repairs they say are so needed when asked. I'll spend my money elsewhe cheesy hard sell for uneeded work totalling thousands. Wont give list of those repairs they say are so needed when asked. I'll spend my money elsewhere from now on. More

by LaJeep Verified Customer Verified Customer

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Service was great. My oil change was done and a recall on my car was checked and taken care of. Appreciate the fast and efficient work. my car was checked and taken care of. Appreciate the fast and efficient work. More

by whitegrillo13 Verified Customer Verified Customer

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The job was well done. It just took longer than I expected but worth the wait. The service department was also fast at getting my paperwork done and giving me my car back. expected but worth the wait. The service department was also fast at getting my paperwork done and giving me my car back. More

by rcvn74 Verified Customer Verified Customer

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I didn’t feel valued as a customer and felt likeI was I didn’t feel valued as a customer and felt like I was more of an inconvenience since I wasn’t buying a new vehicle. Issue has yet to be resolved and I didn’t feel valued as a customer and felt like I was more of an inconvenience since I wasn’t buying a new vehicle. Issue has yet to be resolved and it’s been almost a month and have not gotten a call or an update about my vehicle. More

by LEERUIZ85 Verified Customer Verified Customer

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This place rocks! The service writer Eddie is the best. Ge was friendly, professional, knowledgeable, helpful informative and very efficient. I really appreciate his enthusiasm and energy! Ge was friendly, professional, knowledgeable, helpful informative and very efficient. I really appreciate his enthusiasm and energy! More

by ABELNLULI Verified Customer Verified Customer

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They were able to get the work done. Just make sure you have time to leave vehical if the parts are not in. Call ahead is always a good idea. have time to leave vehical if the parts are not in. Call ahead is always a good idea. More

by skeetproductions Verified Customer Verified Customer

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Issues were resolved; However, the service took longer than anticipated; and communication was not very good. Dealer said they are "slammed" in the service department as the reason why the service took lo than anticipated; and communication was not very good. Dealer said they are "slammed" in the service department as the reason why the service took longer than expected and why people were not calling or texting me with updates. Really long hold on the phones; calls were not returned, etc. etc. If the service center is "slammed" the dealership and General Manager/Dealer Principal needs to figure this out - not me. More

by deanmoner Verified Customer Verified Customer

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Friendly and thorough. I am able to get an appointment quickly. They get me in on time and offer me a ride if I need one while my JEEP is being serviced. quickly. They get me in on time and offer me a ride if I need one while my JEEP is being serviced. More

by jenniferj08 Verified Customer Verified Customer

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I have a Jeep. The service staff is very nice. Sometimes I wish they’d do a more thorough check of the car since twice I had things go wrong in the middle of nowhere which I wish they had fixed during annua I wish they’d do a more thorough check of the car since twice I had things go wrong in the middle of nowhere which I wish they had fixed during annual service. I’m pretty happy with the service. More

by DGG Verified Customer Verified Customer

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