Mike Asatryan | Page 134

The worst experience I ever had I pay $5,000.00 to fix an oil leak they never fix it went back three times and my Jeep still leaking. No call back either oil leak they never fix it went back three times and my Jeep still leaking. No call back either More

by Valentino morales Verified Customer Verified Customer

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Can’t get a supervisor to call me back, don’t think any work There are scratches along the driver side of my brand new truck that they dont seem to care about or want to deal with. Won’t return calls. Salesman n There are scratches along the driver side of my brand new truck that they dont seem to care about or want to deal with. Won’t return calls. Salesman never contacted me again after the sale even though he was supposed to set up the repair work and he kept my second key. More

by TEWSUPER Verified Customer Verified Customer

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Well, each employee gives you a different answer which causes inconveniences. Like when I am told i can bring the car in without an appt after calling 1st and Then when I get there I am told that is not p causes inconveniences. Like when I am told i can bring the car in without an appt after calling 1st and Then when I get there I am told that is not possible. And other employees offer incorrect info or no info at. Like when you need someone asap !and they put you through to someone's v/m who is off for that day, and not available.? Chairs in the service dept might be helpful to the elderly and handicapped.seems like no effort in thinking ahead or extra cares are taken to follow through with tasks in helping customers.none More

by Rhigholt Verified Customer Verified Customer

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There service Dept is very poor. Had my car for over 2 months. Still not right. They won’t call me back to fix it. months. Still not right. They won’t call me back to fix it. More

by dfazzone399 Verified Customer Verified Customer

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I appreciate the great service that I received, It was a very busy morning and I received great customer service in theses tough times. Thank you Octavio very busy morning and I received great customer service in theses tough times. Thank you Octavio More

by Octavio Verified Customer Verified Customer

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Terrible experience. I dropped my car off for service after scheduling an appointment. Took them 5 days before they looked at it. This was an issue as I could not get a rental car covered by my warranty after scheduling an appointment. Took them 5 days before they looked at it. This was an issue as I could not get a rental car covered by my warranty until the service department diagnosed my car. During that five day wait nobody ever contacted me to tell me what was going on with my car. I called repeatedly and left messages. My messages were not returned. I left two messages for the service director and he never bothered to return my calls either. After the service department realized there was a recall for a part on my car, and that was the issue with my car, they ordered the part which was guess what… On backorder! In total, my car was with the service department for 12 days. Really bad service and what kind of service director doesn’t return calls from customers who just want to know what’s going on with their vehcile and when the service will be completed.? More

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Everything was so smooth professional and I have already referred friends !! Thank you 🙏 I look forward to telling more people in my network about my amazing experience! referred friends !! Thank you 🙏 I look forward to telling more people in my network about my amazing experience! More

by Emerson VL Verified Customer Verified Customer

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I had an oil change performed on a Sunday. Service was completed quickly. My service rep was pleasant and knowledgeable. It was a great experience. completed quickly. My service rep was pleasant and knowledgeable. It was a great experience. More

by Mei-Ling Leonard Verified Customer Verified Customer

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Horrible customer service, they let me leave with no tread on my tires, their excuse was they didn't have inspection sheets. Never again! 👎 Unacceptable tread on my tires, their excuse was they didn't have inspection sheets. Never again! 👎 Unacceptable More

by Ed Verified Customer Verified Customer

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I had a very easy and helpful experience at Russell Westbrook Chrysler Dodge Jeep Ram of Van Nuys last week. I got a rental car last Friday and got my car back on Monday, very easy experience. Westbrook Chrysler Dodge Jeep Ram of Van Nuys last week. I got a rental car last Friday and got my car back on Monday, very easy experience. More

by Jesse Perlman Verified Customer Verified Customer

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