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Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 36

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,345 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

19 yrs, 2 mos

4.3

1,345 Reviews

Write a Review

1345 Reviews of Mike Asatryan

January 02, 2023

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Employee Rating

This dealership is very professional and I appreciate the Uber back home , they’re so caring. More

by Kevin lopez
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Kevin, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

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Very good service, hope to see you again soon，Thanks van nuys Russell westbrook chrysler More

by weizang
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you fro the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back!

January 02, 2023

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Check engine Turned on as soon as I left dealer and got charged 500 bucks for a diagnostic test that couldn’t find anything More

by coaorno54
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Recommend Dealer
No
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

I am so sorry to hear that the price was higher than anticipated and that your vehicle is in need of additional service. We strive to deliver top-quality care at a fair cost, and it's very disappointing to learn that we let you down this time. I'd like to step in to make certain that your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please give me a call at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 02, 2023

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Armen is the best ! Super helpful! He made my experience super easy & fast. Great Communication. More

by Tiaraportillo21
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Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan , Alex Klaumenzer

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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you are confident in Armen to get the job done. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 02, 2023

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Service it's really good and very professional good team. Good job guys. Happy New Year More

by quintanillacarlos821
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

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Great service everyone was helpful,they had a truck that I wanted.and I was happy More

by Faguilar09
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your business and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 01, 2023

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Unfortunately the service is only good after you complain. Very unwelcoming when you walk in to the service department. Anyone who answers the phone has no interest in helping. I would rather drive More

by WQ
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Service Communication
Recommend Dealer
No
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

This feedback is very concerning to read. We strive to deliver a seamless service experience, and I am sorry to hear that this was not better reflected in your visit. I would appreciate the chance to speak with you to see if there is anything I can do to help improve your time working with us. If you are willing to discuss this, please don't hesitate to give me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 01, 2023

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Employee Rating

They were very helpful and accommodating. Disappointed about how long the part is taking to come in but it’s not their fault as they don’t have control over that. More

by APAOLO1993
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. We appreciate your patience with regard to your part and hope to see you back again down the road!

December 31, 2022

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Always friendly and courteous. They keep you informed. Prices are fair and they check for warranty items. They explain the service / repairs More

by Lisa.curtis
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Recommend Dealer
Yes
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for this great review of Russell Westbrook Chrysler Dodge Jeep RAM, Lisa! We are glad to have you as a loyal customer.

December 31, 2022

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Employee Rating

Absolutely terrible service. No communication from service advisor, car sat in the lot for 5 days without a diagnosis and was asked to bring it back after the holiday. I had to k More

by Saul Cortez
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 03, 2023

Van Nuys Chrysler Dodge Jeep Ram responded

Saul, I apologize for the issues you encountered working with us. We strive to deliver a seamless and communicative service experience and never intend to inconvenience our guests. I assure you that we will work to improve our practices in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please contact me directly. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

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