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Mike Asatryan

Overview Reviews (1355) Inventory (758)

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Mike Asatryan

Mike Asatryan | Page 68

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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4.3

1,355 Reviews

Overview Reviews (1355) Inventory (758)

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1355 Reviews of Mike Asatryan

February 05, 2022

Dealership Rating

Employee Rating

The employees are always extremely helpful and they make it a quick and easy experience. Hector always takes care of any issues I have. it a quick and easy experience. Hector always takes care of any issues I have. More

by amendozaa5

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 05, 2022

Dealership Rating

Employee Rating

Checking in was unorganized but overall services was good. Thank you for servicing my vehicle good. Thank you for servicing my vehicle More

by rchlreynoso

Verified Customer

Recommend Dealer

Yes

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 05, 2022

Dealership Rating

Employee Rating

The sales person Jesus was very helpful and really nice I would definitely recommend this dealer to friends and family. would definitely recommend this dealer to friends and family. More

by Martiniclomeli

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesús Ibarra

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 05, 2022

Dealership Rating

Employee Rating

They worked very well I’m happy with their service thank you so much god you so much god More

by Joel villa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Rogelio nice person

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

February 04, 2022

Dealership Rating

Employee Rating

Fast and easy service from excellent people, I’m definitely taking my car here again definitely taking my car here again More

by madape1911

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Armenak Galstyan

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

February 04, 2022

Dealership Rating

Employee Rating

Mr. Arjang was very professional and helpful. He explained to me in detail what needs to been done and the cost. He serviced the car and kept me updated. I was pleased with the whole process. Thank explained to me in detail what needs to been done and the cost. He serviced the car and kept me updated. I was pleased with the whole process. Thank you. More

by rafirafco

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Payman Arjang

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 02, 2022

Dealership Rating

Employee Rating

All good on service call, from arrival to pick up. Glad to get a ready call. to get a ready call. More

by NAW1111

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

February 02, 2022

Dealership Rating

Employee Rating

My service advisor was amazing Payman was Amazing he was the best. He Call me To give me update and I really enjoyed the service the best. He Call me To give me update and I really enjoyed the service More

by AVITAND

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: PAYMAN SERVICE

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Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 01, 2022

Dealership Rating

Employee Rating

Totally lack of communication. No sense of urgency or an apology when issue turns out to be a warranty issue. Only reason I go here is for warranty issues. Staff is very non engaged and just going through apology when issue turns out to be a warranty issue. Only reason I go here is for warranty issues. Staff is very non engaged and just going through the motions. More

by jskelley62

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Benny

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Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 01, 2022

Dealership Rating

Employee Rating

It's was bad I got there and everything I asked for to get back didn't get done I asked for the multi point inspection to be done for the second time and it didn't get done bec for the second time they get back didn't get done I asked for the multi point inspection to be done for the second time and it didn't get done bec for the second time they couldn't do it bec of some stupid update So when I got my Jeep back the guys just gave me my two paper saying it only did the oils change and tires rotation was down so my experience was not good also they didn't even wash the Jeep More

by Lunamonica06

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Rogelio

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Feb 04, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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