Mike Asatryan
Mike Asatryan at Van Nuys Chrysler Dodge Jeep Ram

Mike Asatryan | Page 69

Director Of Fixed Operations

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

Contact Me
4.3
1,355 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

19 yrs, 3 mos

4.3

1,355 Reviews

Write a Review

1355 Reviews of Mike Asatryan

February 01, 2022

Dealership Rating
Employee Rating

Recall work, local dealership couldn't get it done for a month, Russell got it in weeks earlier with fast turn around, good communication. More

by jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector in service

Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

January 31, 2022

Dealership Rating
Employee Rating

My Jeep wrangler had to much oil put into the car so I took it here. They told me that my Catalytic Converter, manifold and exhaust pipe needed to be replaced and that it was going to cost loads of money. More

by Fugrusswestbrookjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 30, 2022

Dealership Rating
Employee Rating

Fast and great service overall a amazing experience they even delivered to my home 5 star service More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armenak Galstyan, Josh Alvarado , Juan Del Rio, Shayan Ghelichkani, Omar Hernandez, Alex Klaumenzer, Raed Malaeb, Rene Robles, Julio Rodriguez

Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

January 30, 2022

Dealership Rating
Employee Rating

Just the worse. The wait is ridiculously long. Doesn’t matter if you’re if you’re first in line. I was there at 7:15 and the wait was 3-4 hours long FOR AN OIL CHANGE!! I was told to come back on a Saturd More

by MGUTIERREZ1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear your visit took longer than normal. We know your time is valuable, and apologize for any inconvenience. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 30, 2022

Dealership Rating
Employee Rating

Everyone seems to be stressed out and there service is never an hour or less. It almost always 2-3 hours or more. More

by OROYVAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear your visit took longer than normal. We know your time is valuable, and apologize for any inconvenience. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 29, 2022

Dealership Rating
Employee Rating

A number of employees not wearing masks. Others distracted by personal weekend plan discussions instead of concentrating on customers. More

by blackmanfilms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

Feb 01, 2022

blackmanfilms responded

Clearly you didn’t read what I wrote.

January 29, 2022

Dealership Rating
Employee Rating

Even though our car fell out of the factory warranty buy a couple months, service department honored the warranty and repaired car FREE OF CHARGE. surprised and pleased by the excellent service. More

by Digitalcutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

January 29, 2022

Dealership Rating
Employee Rating

Very professional service advisors, and tech guy were also professional coming in an out. Respectful team, and very satisfied More

by Sev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

January 29, 2022

Dealership Rating
Employee Rating

Great service as always, fast, efficient.Could do Great service as always, fast, efficient. Could do without 20 automatically generated text messages after my appointments. More

by adam.shapiro0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

January 28, 2022

Dealership Rating
Employee Rating

I was not happy with them no loaner car for three weeks after purchasing a $70,000 truck I experienced a transmission issue twice on a long trip called in a week in advance took the car in for service no l More

by thurstonbilal
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 30, 2022

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We know your time is valuable and would like to apologize for any inconvenience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

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