Mike Aslan
Mike Aslan at Crestmont Hyundai

Mike Aslan | Page 8

Service Writer

Crestmont Hyundai

2961 Center Road
Brunswick, OH 44212

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3.8
215 Reviews
3.8

215 Reviews

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215 Reviews of Mike Aslan

March 05, 2025

Dealership Rating
Employee Rating

10 days to get a door latch fix, no loaners on a lease. Can’t drive a car that won’t lock and tosses itself in park at lights and stop signs. Lack of response from the dealership after emailing Chris Boger More

by tblueterr
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Brendan Flynn

Mar 07, 2025

Crestmont Hyundai responded

I sincerely regret the issues you are encountering with your vehicle and would like to personally apologize. I am disappointed that we have failed to deliver excellent service. I want to reassure you that the dealership and I are committed to providing the absolute best possible service. I am bringing your review to the attention of our new service manager. Nancy Crestmont Hyundai

March 02, 2025

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The oil change was quick. The headlights of my Genesis have condensation in them for the second time. When I told the guy at the service desk he said they wouldn’t photograph More

by CJ Barrick
Service Price Transparency
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Recommend Dealer
No
Mar 07, 2025

Crestmont Hyundai responded

I am sorry you did not receive the service you expected at our service center. I am happy to hear that the oil change itself was quick, but I apologize that our service team could not resolve your problem with the headlights. I have taken the issue to our management team for review. We appreciate your feedback and want to assure you that we will do our best to ensure your issue is resolved properly and efficiently. Thank you again for your support. Nancy Crestmont Hyundai

March 02, 2025

Dealership Rating
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Came in for an oil change for my Tucson. The dealership had mailed me a coupon for the service, which when I presented it to the service advisor Mike, was told “that doesn’t apply to your c More

by christopher.oconnell1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Mar 07, 2025

Crestmont Hyundai responded

I apologize that you did not receive the level of service from us that you have come to expect. The service staff should have identified that problem with your vehicle. I apologize that it didn't happen, and I will pass your issue to the management team for review to see how we can address this issue going forward. Nancy Crestmont Hyundai

March 02, 2025

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I'm very thankful for the wonderful service Brenden and his team provide. They are always friendly and helpful. More

by Rada
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Flynn

February 26, 2025

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I was well informed about the service needed& performed. Very pleased with how it was handled with ease. More

by Daisy625
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Salyer, Brendan Flynn , Bryan Mulligan

February 19, 2025

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Compared to my experience with a different dealership, this was experience was friendly, quick and professional. I will be back! More

by gv
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Recommend Dealer
Yes

February 16, 2025

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Every time visit l am always happy for service person kindly easy explanation and on time I don’t have to wait for over More

by chinlee1947
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brendan Flynn

February 15, 2025

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My 16,000 miles maintenance was done quickly and Service Advisor was very nice friendly. More

by Paul D.
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Recommend Dealer
Yes

February 11, 2025

Dealership Rating
Employee Rating

All the work appears to have been done properly and on time. I really liked that I was able to get a ride home after dropping off my car. More

by wd8iou
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Russ

Feb 12, 2025

Crestmont Hyundai responded

Thanks for writing such a great review. I'm glad that we were able to accommodate you by providing you a ride. Nancy Crestmont Hyundai

February 06, 2025

Dealership Rating
Employee Rating

Chris and his team made our experience fantastic. Not only they troubleshoot the car but only they provided us with the loaner that helped us a lot during this tough time. This is not the first time More

by nourt14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Yun, Brendan Flynn, Nader Solimon , Chris Boger, Bryan Mulligan, Jeff Russ

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