Mike Asperheim | Page 50

Very unhappy Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in the shop. My husband was told they would give us the catalytic converters back and we never recieved them. More

by DCarlson Verified Customer Verified Customer

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Efficient Service We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician an We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician and I exchanged a few notes by text to help complete the process in an even more efficient manner! The service was completed before the expected deadline, so I was on my way faster than expected! More

by sstaska Verified Customer Verified Customer

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Great service Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. More

by TORAE58 Verified Customer Verified Customer

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New truck purchase No problems at all. Dan Larsen was great to work with. I would recommend this dealership. This is the second truck I have purchased from them. No problems at all. Dan Larsen was great to work with. I would recommend this dealership. This is the second truck I have purchased from them. More

by drjorg1 Verified Customer Verified Customer

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Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pickup area. I sat for another 20 minutes waiting to be called to get my car. I finally went to the pickup area only to see everyone talking and not working with anyone. A man asked if I needed help and I told him I wanted to know if my car was done or not. He then asked who was helping me and I told him but didn't see Mike in the drop off area at the time. Mike then came in with another gentleman and was told I was waiting to get my car. I told Mike that I saw my car out there 20 minutes ago...he stated that they had been very busy. I have previously had very good service. I was somewhat disappointed this time as my time is valuable also. Thank you More

by sdjukebox Verified Customer Verified Customer

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2015 Fusion Repair My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extende My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extended-warranty process, so that I could travel back to work 250 miles away in Fargo after my car broke down in St Cloud. He kept me well in the loop with the long distance repairs, and I would definitely recommend the Tenvoorde service center based on this experience! More

by aprigge Verified Customer Verified Customer

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2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was in contact communicating issues, dates, times and met all of my expectations. While I was disappointed in the overall performance/failure of my vehicle, Tenvoorde Ford and it's staff made the experience simple and minimized the stress in having a vehicle failure. Darin in Sales and Tony in Financing worked hard to keep my options open in the event I would decided to trade up. More

by tammygehrke Verified Customer Verified Customer

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Great service! I appreciate the honesty and the guys showing me how bad my tires were on the lift. I will be going to Tenvoorde from now on vs Valvoline! Thank you I appreciate the honesty and the guys showing me how bad my tires were on the lift. I will be going to Tenvoorde from now on vs Valvoline! Thank you so much for making my car safe on the road🤗. Great customer service!!!! More

by Chalynd Verified Customer Verified Customer

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Free oil change Nothing like having enough rewards points to get a free works oil change. Got a shuttle ride to crossroads mall around 11am. Hoping to get back around Nothing like having enough rewards points to get a free works oil change. Got a shuttle ride to crossroads mall around 11am. Hoping to get back around 1pm, didn't get the call until 2pm that service was done. More

by Charles A. DeGrio Verified Customer Verified Customer

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Excellent The guys at the service department are always so friendly. And what ever I have asked to be worked on is always done . Such good service! The guys at the service department are always so friendly. And what ever I have asked to be worked on is always done . Such good service! More

by Marie_rudolph Verified Customer Verified Customer

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