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Mike Asperheim
544 Reviews
544 Reviews
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544 Reviews of Mike Asperheim
May 05, 2019
courteous and efficient service personnel The Ranger is at or about 11 years old, but looks relatively new thanks to the regular semi-annual service and auto-butler. Personnel have changed ov The Ranger is at or about 11 years old, but looks relatively new thanks to the regular semi-annual service and auto-butler. Personnel have changed over time, but their courtesy, effectiveness, and efficiency remains consistent. Consistency is the key; even though local shops may be less expensive, knowing that I'll get top flight service with a smile is worth it. Also, the granola bars and coffee continue to be available and a treat for early morning service appointments. More
by Old Geezer
Verified CustomerOther Employees Tagged: Kris "Oregon" Lucas, John Murray, Dave Welch
April 23, 2019
Excellent Maintenance Work I take my company vehicle here often for oil changes and tire rotations since I put on a lot of miles. I keep coming back for the great customer servi I take my company vehicle here often for oil changes and tire rotations since I put on a lot of miles. I keep coming back for the great customer service and the work that they do. I mostly just stick around while they complete the service which allows me to get work done on my computer. I also have done the option to use the shuttle service which is great to go home for awhile while they work on my vehicle. Will keep coming back! More
by dms
April 20, 2019
Prompt, courteous, convenient We have purchased 3 vehicle from Tenvoorde because of the good service. They work with us for drop off or pick up times for rides needed when the work We have purchased 3 vehicle from Tenvoorde because of the good service. They work with us for drop off or pick up times for rides needed when the work is being done. More
by Ford
Other Employees Tagged: Barry Jensen
April 18, 2019
Will never be back We brought our f150 in for the shifting recall, and they did the recall but we were told we needed a new water pump. We were told it was leaking and We brought our f150 in for the shifting recall, and they did the recall but we were told we needed a new water pump. We were told it was leaking and the tank was empty. We brought it to our mechanic and he said that is a bunch of crap. There is nothing wrong with it and it isn't leaking. I think your service department tries to find things wrong when you do a recall just to make some money off of the recall More
by lauras3
April 10, 2019
My F150 was in for a service recall and I also had the works Was in for a recall and the works device . The work was completed in a very timely fashion . Every one was very friendly and courteous. I live in Elk Was in for a recall and the works device . The work was completed in a very timely fashion . Every one was very friendly and courteous. I live in Elk River and not really convenient for me but I will keep coming back. More
by rmat54jt
Other Employees Tagged: Jim Schall
April 02, 2019
Service My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. More
by lindabilsky
April 02, 2019
Great service, friendly personnel We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs t We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs to be looked at, they let you know and make suggestions. It is entirely up to the individual whether or not you want the service department to make those repairs. I have always had good luck with Tenvoorde service department. More
by MAGGIE.MAE.PLANTE
Other Employees Tagged: Barry Jensen , John Murray, Trevor Stephenson
April 02, 2019
Worst customer service I’ve experienced during a car sale Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two things that was agreed upon during the sale. Vehicle barely had gas in it, after the seller said he would have it ready with a full tank of gas. Lots of flaws that could have and should have been covered and as avoided by the dealer. More
by gabvolkers
Other Employees Tagged: Kolin Miley, Mike Ertel
March 30, 2019
Very unhappy Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in the shop. My husband was told they would give us the catalytic converters back and we never recieved them. More
by DCarlson
March 27, 2019
Efficient Service We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician an We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician and I exchanged a few notes by text to help complete the process in an even more efficient manner! The service was completed before the expected deadline, so I was on my way faster than expected! More
by sstaska
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