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Mike Asperheim
549 Reviews
549 Reviews
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549 Reviews of Mike Asperheim
April 02, 2019
Service My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. My service man Mike is always cheerful and prompt to get me in and out. I love the idea that I can leave my car and get a ride home and back. More
by lindabilsky
Verified Customer
April 02, 2019
Great service, friendly personnel We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs t We have always had great service. Our appointments are scheduled by friendly personnel in the service department. If there is something that needs to be looked at, they let you know and make suggestions. It is entirely up to the individual whether or not you want the service department to make those repairs. I have always had good luck with Tenvoorde service department. More
by MAGGIE.MAE.PLANTE
Other Employees Tagged: Barry Jensen , John Murray, Trevor Stephenson
April 02, 2019
Worst customer service I’ve experienced during a car sale Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two Picked up the vehicle a purchase to find the vehicle received absolutely no detailing. There was pop all over the interior. Only fixed one of the two things that was agreed upon during the sale. Vehicle barely had gas in it, after the seller said he would have it ready with a full tank of gas. Lots of flaws that could have and should have been covered and as avoided by the dealer. More
by gabvolkers
Other Employees Tagged: Kolin Miley, Mike Ertel
March 30, 2019
Very unhappy Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in Was miss quoted on what my repairs would cost so I ended up paying more than what I was intending to pay. Wasn't offered a loaner while my car was in the shop. My husband was told they would give us the catalytic converters back and we never recieved them. More
by DCarlson
March 27, 2019
Efficient Service We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician an We had an appointment for regular maintenance on our Ford Escape. The appointment went well with very quick and efficient service. The technician and I exchanged a few notes by text to help complete the process in an even more efficient manner! The service was completed before the expected deadline, so I was on my way faster than expected! More
by sstaska
March 27, 2019
Great service Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. More
by TORAE58
Other Employees Tagged: Barry Jensen
February 22, 2019
New truck purchase No problems at all. Dan Larsen was great to work with. I would recommend this dealership. This is the second truck I have purchased from them. No problems at all. Dan Larsen was great to work with. I would recommend this dealership. This is the second truck I have purchased from them. More
by drjorg1
Other Employees Tagged: Danny Larsen, Chad Williams , Tony Smebak
February 07, 2019
Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pickup area. I sat for another 20 minutes waiting to be called to get my car. I finally went to the pickup area only to see everyone talking and not working with anyone. A man asked if I needed help and I told him I wanted to know if my car was done or not. He then asked who was helping me and I told him but didn't see Mike in the drop off area at the time. Mike then came in with another gentleman and was told I was waiting to get my car. I told Mike that I saw my car out there 20 minutes ago...he stated that they had been very busy. I have previously had very good service. I was somewhat disappointed this time as my time is valuable also. Thank you More
by sdjukebox
February 05, 2019
2015 Fusion Repair My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extende My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extended-warranty process, so that I could travel back to work 250 miles away in Fargo after my car broke down in St Cloud. He kept me well in the loop with the long distance repairs, and I would definitely recommend the Tenvoorde service center based on this experience! More
by aprigge
February 05, 2019
2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was in contact communicating issues, dates, times and met all of my expectations. While I was disappointed in the overall performance/failure of my vehicle, Tenvoorde Ford and it's staff made the experience simple and minimized the stress in having a vehicle failure. Darin in Sales and Tony in Financing worked hard to keep my options open in the event I would decided to trade up. More
by tammygehrke
Other Employees Tagged: Darin Ennen, Tony Smebak
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