Mike Asperheim
Mike Asperheim at Tenvoorde Ford

Mike Asperheim | Page 52

Service Advisor

Tenvoorde Ford

185 Roosevelt Rd.
St. Cloud, MN 56301

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4.7
544 Reviews
4.7

544 Reviews

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544 Reviews of Mike Asperheim

March 27, 2019

Dealership Rating
Employee Rating

Great service Fast efficient and knowledgeable. I don't know what else to say except all further repairs will be done at Ford including oil change stop. More

by TORAE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen

Apr 03, 2019

Tenvoorde Ford responded

We can't thank you enough for your remarkable feedback and loyalty to our dealership! We're so thankful to work with you and deliver the best service we can when you visit. Thanks for choosing us!

February 22, 2019

Dealership Rating
Employee Rating

New truck purchase No problems at all. Dan Larsen was great to work with. I would recommend this dealership. This is the second truck I have purchased from them. More

by drjorg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Danny Larsen, Chad Williams , Tony Smebak

Feb 25, 2019

Tenvoorde Ford responded

Congratulations on your second truck from Tenvoorde Ford! We love to hear that you had an easy buying experience with Dan and look forward to working with you again in the future!

February 07, 2019

Dealership Rating
Employee Rating

Oil change I arrived 20 minutes early for an oil change. After waiting an hr. and 20 minutes (it was actually 1 hr. and 40 minutes) I saw my car moved to the pic More

by sdjukebox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 11, 2019

Tenvoorde Ford responded

Thank you for taking the time to leave us a review. However, we are very sorry to read about your experience with our service department. We strive to provide our customers with top-notch service, yet it seems we may have missed the mark. When you are able, please contact Craig Schaefer at cschaefer@tenvoordeford.com so we can further address your concerns and get down to the bottom of what went wrong during your visit.

February 05, 2019

Dealership Rating
Employee Rating

2015 Fusion Repair My whole experience was surprisingly smooth! Mike in the service department made everything easy from getting a rental car to facilitating the extende More

by aprigge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 06, 2019

Tenvoorde Ford responded

Thank you for the positive review! We are so happy to hear that the service team was able to assist you and made everything easier for you. We appreciate your recommendation and look forward to working with you in the future.

February 05, 2019

Dealership Rating
Employee Rating

2018 FORD ESCAPE REPAIR Mike in the service department was AWESOME! He got me a rental car, he made sure my life went on as normal while my vehicle was in the shop. He was More

by tammygehrke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darin Ennen, Tony Smebak

Feb 06, 2019

Tenvoorde Ford responded

We are happy to hear that Tenvoorde Ford and our service team were able to make your experience simple and minimized your stress. Thank you so much for your recommendation and kind words about our staff. It is always a delight to hear about a customer's positive experience!

February 01, 2019

Dealership Rating
Employee Rating

Great service! I appreciate the honesty and the guys showing me how bad my tires were on the lift. I will be going to Tenvoorde from now on vs Valvoline! Thank you More

by Chalynd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Mike Bower, Russ Hoeschen, Brian Jerde, Tom Mullenmeister, John Murray, James Niemuth, Trevor Stephenson, Dave Welch

Feb 04, 2019

Tenvoorde Ford responded

Thank you for the positive review. We are happy to provide a great service experience for your car. We strive for quality service and dedicated the Tenvoorde service team makes it happen.

February 01, 2019

Dealership Rating
Employee Rating

Free oil change Nothing like having enough rewards points to get a free works oil change. Got a shuttle ride to crossroads mall around 11am. Hoping to get back around More

by Charles A. DeGrio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2019

Tenvoorde Ford responded

Charles, thank you for the review about the Tenvoorde service department. It is great to hear that you were able to use your rewards points and have great service!

January 28, 2019

Dealership Rating
Employee Rating

Excellent The guys at the service department are always so friendly. And what ever I have asked to be worked on is always done . Such good service! More

by Marie_rudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen, Brian Jerde, Tom Mullenmeister, John Murray, James Niemuth, Trevor Stephenson

January 21, 2019

Dealership Rating
Employee Rating

Emissions sensor Fixed the problem and explained the issue. Very polite and considerate. Service work was performed and I appreciated the bottled water in the waitin More

by Mikesfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Jensen , Russ Hoeschen, Brian Jerde, Tom Mullenmeister, John Murray, James Niemuth, Trevor Stephenson

January 21, 2019

Dealership Rating
Employee Rating

Great customer service. The guys at tenvoorde are great. They make sure that everything is working and communicate when something needs to be fixed. I have never had a bad e More

by kfrenchick01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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