Mike Asperheim | Page 52

Sales always top notch Jim and Kolin did a great job with me on this purchase. Mike A also helps out a ton and is always willing to go the extra mile. . Jim and Kolin did a great job with me on this purchase. Mike A also helps out a ton and is always willing to go the extra mile. . More

by tmatthew.2 Verified Customer Verified Customer

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Very easy Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work Could not be easier. I needed an oil change and some recalls checked out. I dropped the truck off and got a ride back home. Its a pain to get any work done on a vehicle just for the part that I don't have the time. I got a ride to and from the appointment and the drivers were there when they said they would be. The ford team makes it easy! More

by Breyfam100 Verified Customer Verified Customer

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Ask for Darin NN the cheesehead Darrin showed me an expedition and I came back a day later to buy it. Everything went smoothly and he treated us very fair!! I would highly recomm Darrin showed me an expedition and I came back a day later to buy it. Everything went smoothly and he treated us very fair!! I would highly recommend him and Tenvoorde ford! More

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Quick repair On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and t On our way to a doctor appointment we blew a Turbo Boot in the truck. I called Tenvoorde Ford and was told to bring it in after our appointments and they would be able to squeeze it in. No problems and fixes later that day. More

by GINAROHLLIK Verified Customer Verified Customer

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Customer service I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealershi I recently had my vehicle in for a recall and worked with Mike Bower and Mike Asperheim. It went great and they both are great assets to the dealership.. More

by littlejohndeere Verified Customer Verified Customer

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Much better Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great Previous service was disappointing. Called to inform service rep I’d used before was having an off day . 1000 percent better this time. Great improvement Mike A. More

by cwlake2013 Verified Customer Verified Customer

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ARE Topper bought through Tenvoorde Leaked - Issue Resolved I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them I bought a 2017 Ford F150 XLT SuperCrew from Tenvoorde Ford in August 2017. I also purchased other accessories, including an ARE topper, through them and the topper was installed a month later. Chris, who is now in charge of accessories, etc., was not the one who sold the accessories to me, but he was extremely helpful in getting my issue resolved. Because of the shape/design of the F150 and the topper, I was getting an inordinate amount of moisture (rain and snow) in the back of the truck which resulted in whatever was in the back of the truck under the topper getting very wet.. Chris contacted Nick, who installs the toppers for Tenvoorde to make him aware of the problem. Chris offered to install a seal kit at no cost to me. What stood out to me was that Chris knew it was an issue with the design of the topper and the truck, but said that he works for Tenvoorde Ford and because of the issues I was having he felt it necessary to make things right. That was Customer Service at it's highest level! Thank You Chris! More

by Satisfied Customer! Verified Customer Verified Customer

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Good experience Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. Was treated fair and paid fair market value. It was end of year and had trouble finding preferred color. Am happy with choice and the new F 150. More

by Dk Verified Customer Verified Customer

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Not the most prepared I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appo I had set up an appointment for some service work 10 ahead of time, when I showed up I was asked by the guy who set up my appointment if I had an appointment......... So he typed away on his computer and went to the back room came back and let me know my parts weren’t there..... It was a 120 mile round trip day of nothing but he did offer me a car wash for my time...... I left work for this appointment so I wasn’t too happy. Set up another appointment for the following week at 9:30 in the morning. Brought my truck all the way back up there and was told it would be done in less then 4 hours. Went back around 2 and was told it would be another 1 1/2 hours. Soooo left to go eat and got a call a half hour later and was asked if I could leave it there over the weekend and they would finish it on Monday. Not much choice since the problem needed to get resolved. Sooooo another 120 mile round trip AGAIN!!! So yeah I guess my truck is fixed and that’s nice however you all didn’t seem to care much about my time and I don’t care for that much for that. Your service department seemed to be very unprepared and hearing one of your service reps yapping on the phone about how he was sick of people complaining was interesting when you don’t seem to care about my time why would you care about other people’s time. Not really impressed. And this was for warranty recall work for the record. More

by gbuy4now Verified Customer Verified Customer

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Service Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They Mike was very thorough. I brought it in for re-call maintenance and some warranty work. They had my truck done when they said it would be done. They also double checked to see if I was up to date with general maintenance. More

by gbeltzflys Verified Customer Verified Customer

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