Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 14

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
355 Reviews
5.0

355 Reviews

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355 Reviews of Mike Baker

April 23, 2022

Dealership Rating
Employee Rating

Easy & professional. Excellent service for my Pontiac Solstice from people who know the vehicle. Thank you, Zaia and all the rest. More

by reg
Recommend Dealer
Yes
Apr 25, 2022

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Buick GMC Team

April 23, 2022

Dealership Rating
Employee Rating

Friendly and professional . A great place to have your car serviced. Thank you Buddy Hopkins and Mike Baker for taking care of me! More

by bniedert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Buddy Hopkins and the technical people

Apr 25, 2022

Arlington Heights Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Buddy and Mike really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

April 21, 2022

Dealership Rating
Employee Rating

Chris was awesome great customer service from everyone. Very satisfied with the service done on my car. More

by chelychelz37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Apr 22, 2022

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

April 14, 2022

Dealership Rating
Employee Rating

Took care of all my needs in a professional way and was very satisfied. Will return in the future More

by rlubben72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Apr 15, 2022

Arlington Heights Buick GMC responded

We appreciate the kind words! We look forward to seeing you again in the future! Sincerely, The Arlington Heights Buick GMC Team

April 13, 2022

Dealership Rating
Employee Rating

Everyone was very nice and easy to work with. There was no pressure the atmosphere was pleasant. Shelley was very knowledgeable and helped us with the new car all the way through. More

by judyfrank919
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr

Apr 13, 2022

Arlington Heights Buick GMC responded

Thank you for taking the time to write this 5-star review, Judy. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Buick GMC Team

April 07, 2022

Dealership Rating
Employee Rating

I'm very happy to have Arlington Heights Buick as part of my Buick service. Chris is always help full and takes very good care of our Buicks. Always pleasant and the Dealer Ship is very clean and the people More

by adrienne049
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Apr 08, 2022

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

April 06, 2022

Dealership Rating
Employee Rating

The dealership has always been very good performing service on my auto. Most recently Buudy Hopkins was most helpful in getting my vehicle serviced. More

by Electricman5
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Buddy hopkins

Apr 07, 2022

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Buddy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

March 19, 2022

Dealership Rating
Employee Rating

Service is always done professionally. Chis had a positive personality and was very nice. Love the complimentary car wash. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Amanda Szwec

Mar 22, 2022

Arlington Heights Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Arlington Heights Buick GMC Team

March 11, 2022

Dealership Rating
Employee Rating

Everybody I dealt with today was very courteous- listened to what I had to say- were very accommodating and helpful! As many times as I’ve come to this Dealership (both as Sullivan & Arlington heights) your More

by Irene1543
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Mar 11, 2022

Arlington Heights Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Buick GMC Team

March 10, 2022

Dealership Rating
Employee Rating

Polite Professional and Knowledgeable. Work was completed on time that was indicated to me at dealership. More

by TIMOB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zaia Zaia

Mar 11, 2022

Arlington Heights Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, The Arlington Heights Buick GMC Team

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