Mike Baker | Page 20
Service Manager
Arlington Heights Buick GMC
777 W Dundee Rd
Arlington Heights, IL 60004
355 Reviews
Write a Review355 Reviews of Mike Baker
September 15, 2021
As Sullivan before was outstanding the new dealership is just as thorough. Mike and Chris in service were outstanding. Love this service center so much, I bring my wife's Jeep in for service as well. just as thorough. Mike and Chris in service were outstanding. Love this service center so much, I bring my wife's Jeep in for service as well. More
Other Employees Tagged: Chris Parisi
August 23, 2021
Needed an oil change that was promptly scheduled and service work performed as required. Jeremy took excellent care of me. Waiting area was clean and I felt very safe in the environment provided. service work performed as required. Jeremy took excellent care of me. Waiting area was clean and I felt very safe in the environment provided. More
Other Employees Tagged: Jeremy Cox
August 07, 2021
We have been coming to your facility for over a decade now. We followed your excellent Service Manager, Mike Baker, when he went to your location after the dealership we had all been a part of for over now. We followed your excellent Service Manager, Mike Baker, when he went to your location after the dealership we had all been a part of for over 15 years, finally closed its doors. We want you to know that Mike is the main reason we have our cars repaired at your site. We don’t think you could have a more professional individual in charge of things in the service arena. The close supervision and communication he has attained with his Service Writers and his incredible work ethic have always made us feel quite comfortable in having any work done on our vehicles. Our last two visits can attest to this. Mike and his primary Service Writer, Dean Fay, went above and beyond to squeeze us into the schedule in order to make repairs quickly for us. The parts that were needed were not in stock, so Dean did a local search to get the missing items quickly in order to complete the repairs so we wouldn’t have to wait another few days. The different repairs needed were communicated back to us quickly in order to keep us informed of the progress. Needless to say, that was definitely appreciated! We have found that the Service Team that Mike has put together always strives to address the customers’ needs first. The team goes above and beyond to get the vehicles placed back on our driveway after the work has been completed too! We would like to thank Mike again for his integrity and his friendship. Kudos to your stellar service crew, Mike! The Juckett Family More
Other Employees Tagged: Dean Fay, Brian Poteracki, Lerea, Amanda
July 30, 2021
The service here has always been absolutely incredible. I was helped immediately and was provided a rental car in no time. My car was fixed in a timely manner and I have had no problems since. Dean was amazi was helped immediately and was provided a rental car in no time. My car was fixed in a timely manner and I have had no problems since. Dean was amazing and friendly and I will absolutely be coming back to work with him again. Great job! More
Other Employees Tagged: Dean Fay
July 30, 2021
Chris Parisi and Mike Baker always provide me with a strong feeling excellence. I trust both of them whenever service is needed on my car. The repairs are finished in an appropriate time and the workm strong feeling excellence. I trust both of them whenever service is needed on my car. The repairs are finished in an appropriate time and the workmanship is outstanding. Having confidence in the dealer is quite important to me. More
Other Employees Tagged: Chris Parisi
July 23, 2021
The customer service received in the Service department is second to none. They are sure to keep the custmer informed of progress on all repairs. These guys rock! is second to none. They are sure to keep the custmer informed of progress on all repairs. These guys rock! More
Other Employees Tagged: Brian Poteracki
July 23, 2021
I had an oil change and it was done on time. The people were friedly. The waiting room clean, the coffee was great and the car was washed. were friedly. The waiting room clean, the coffee was great and the car was washed. More
Other Employees Tagged: Chris Parisi , Dean Fay, Brian Poteracki, John Verschelden
July 21, 2021
I was very pleased with the approval process. It took 15 minutes n I was approve with a 8% apr to finance my brand new 2018 Audi minutes n I was approve with a 8% apr to finance my brand new 2018 Audi More
Other Employees Tagged: Eliot Pergricht, Michael Audino, Kristal Borges , Samantha Edwards

