Mike Belew
Mike Belew at Tom Clark Auto Park

Mike Belew | Page 19

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
308 Reviews
4.7

308 Reviews

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308 Reviews of Mike Belew

August 01, 2024

Dealership Rating
Employee Rating

Always good service and friendly people . Car returned as promised and sparkling clean. Great service people. More

by captaingeorge1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Gavynn Norris , Tammy Brooks, Jared Laska, This last time I worked with Taylor for a great outcome

Aug 02, 2024

Tom Clark Auto Park responded

Thank you for your wonderful review! We at James Wood Chevrolet Denton truly appreciate your kind words about our service and our team. It's great to hear that your car was returned in such excellent condition. We look forward to seeing you again next time! Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2024

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Employee Rating

Good experience. Got me in right at 7am!! Had oil changed and tire rotation done. About 30min after I left the dealership, I got a call from the shop manager informin More

by R2SCHOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

Tom Clark Auto Park responded

Thank you for your kind words! We’re thrilled to hear that you had a good experience at James Wood AutoPark. It’s great to know that our shop manager promptly addressed the situation with your lug nut key. We appreciate your understanding and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

July 31, 2024

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Employee Rating

They treated us like family from beginning to end an answered all our questions in detail. What started as a stressful week turned into a fun, happy experience. Thanks M More

by b_belew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

Aug 01, 2024

Tom Clark Auto Park responded

Thank you! We’re thrilled to hear that your experience at James Wood AutoPark turned into a fun and happy one. We strive to treat all our customers like family and provide detailed answers to your questions. Your feedback means a lot to us, and we look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 26, 2024

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Employee Rating

Mike was great! Took care of my oil change and tire rotation. Unfortunately, the car will have to go back for the warranty work and that means another day without More

by laura brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Tom Clark Auto Park responded

Thank you, Laura, for sharing your feedback about your recent visit to James Wood Chevrolet Denton. We appreciate your kind words about Mike and his service with your oil change and tire rotation. We understand your concern about the warranty work for your Tahoe and the inconveniences it may cause with your work schedule. Please feel free to reach out to us if you have any questions or need assistance with the warranty work. We value your business and look forward to assisting you further. Thank you for choosing James Wood Chevrolet Denton. Sincerely, James Wood AutoPark Management | 940-591-9663

July 18, 2024

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Employee Rating

My advisor (Mike) met me at prescribed appt time to fix a warranty issue. Repair was completed in a reasonable amount of time and Mike came to me in waiting area when my vehicle was ready. Only issue is that More

by caddykara
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us, Kara. We appreciate you acknowledging Mike's prompt service and the efficient repair process. We understand the frustration of the unresolved issue and the inconvenience it may cause. Please feel free to reach out to James Wood Chevrolet Denton, and we will ensure that the additional repairs are addressed promptly. Your suggestion of having more shaded sitting areas will be taken into consideration for future improvements. We look forward to the opportunity to make things right on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

July 17, 2024

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Employee Rating

I’m grateful for the service I got on Saturday I have been happy with my truck More

by PATRAM65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Jul 18, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton and for sharing your positive experience with us. We are thrilled to hear that you are happy with your truck! We look forward to assisting you again in the future. Enjoy the ride! Sincerely, James Wood AutoPark Management | 940-591-9663

July 10, 2024

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Employee Rating

Amazing service and kept me updated throughout the whole process. Was able to get me in immediately without an appointment due to severity of the issue More

by SARABEAR3739
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton! We appreciate your positive feedback and are thrilled to hear about your experience with us. We always strive to provide exceptional service and keep our customers informed every step of the way. We're here for you whenever you need us - feel free to revisit us or share your experience with others. Sincerely, James Wood AutoPark Management | 940-591-9663

July 08, 2024

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Employee Rating

The people always treat you like a valued customer and keep you updated on your service progress More

by pro204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Tom Clark Auto Park responded

Thank you for your kind words about James Wood Chevrolet Denton! We strive to make every customer feel valued and informed throughout their service experience. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 06, 2024

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Employee Rating

In and out like a breeze. additional service requests did not create an extended waiting time More

by ob1martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood AutoPark for your vehicle needs! We're thrilled to hear that your experience was quick and efficient, even with additional service requests. We appreciate your positive feedback and look forward to assisting you again in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

July 06, 2024

Dealership Rating
Employee Rating

Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas More

by mic.gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 08, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the incidents that occurred during your visit. Please know that this is not the level of service we strive to provide at James Wood AutoPark. Your concerns have been noted, and we would appreciate the opportunity to address them further. Feel free to reach out to us so we can discuss this matter. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

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