Mike Belew | Page 18

I found the James Wood auto associate and team members very informative and courteous in keeping me up to date with how my vehicle was serviced and any questions I had. very informative and courteous in keeping me up to date with how my vehicle was serviced and any questions I had. More

by gullingdusty Verified Customer Verified Customer

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They got me in and out and kept me informed Mike was very courteous and explained every step of process. courteous and explained every step of process. More

by jwn1027 Verified Customer Verified Customer

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Mike at James Wood GMC Denton makes service easy. Great communication the whole way through. Great communication the whole way through. More

by dshaw9 Verified Customer Verified Customer

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Service did a great job of getting me in and out in 45 minutes for oil change and fuel filter change. minutes for oil change and fuel filter change. More

by RBARR1321 Verified Customer Verified Customer

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Always get great service from James Wood. Really good people. Service Advisor Mike Belew takes great care of my 23 Chevy Traverse, and Shop Foreman Robert Cook looks after my vehicle as we Really good people. Service Advisor Mike Belew takes great care of my 23 Chevy Traverse, and Shop Foreman Robert Cook looks after my vehicle as well. Thanks for another great service experience! More

by TWILKE32959 Verified Customer Verified Customer

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Our experience has been top notch. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. The service was performed very well and professionally. We are very pleased with the service we have received from James Wood. More

by ARTBEHRENS Verified Customer Verified Customer

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The service reps are not doing their job. The mechanics marked my battery as bad. Both Air filters was marked bad. Wipers were marked as bad. Not a word was said to me about it. Got hom The mechanics marked my battery as bad. Both Air filters was marked bad. Wipers were marked as bad. Not a word was said to me about it. Got home reviewed my paperwork to my surprise. I called and asked about my battery and why nothing was brought to my attention while at the service department. Was told that he was busy working in the back. In fact, he was sitting at his desk talking to a young girl who works at the dealership. I checked my air filter at home and it was not in bad shape. It was a little dirty. But I changed it anyway since I opened up the air box. It only had 16k miles on it. I have no faith in your service department. I complained about the same issue before only to be told that it won't happen again. I also had a occurrence of a total misdiagnosed issue. Was told that a baffle in my muffler was causing noise on the exhaust. I was told that fix was a $600 muffler. I went to a muffler shop and they immediately called out that the flapper valve was causing the noise. And they showed me. They grabbed the spring on the valve and the noise stopped. I have given enough chances put your service department is completely untrustworthy via incompetence or just ripping people off. I will not ever come back to your dealership and will be letting people know about your service department is doing. This is horrible. More

by FRED.PRAHL Verified Customer Verified Customer

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Spectacular service from Edwin he definitely took care of my vehicle after my wife was disrespected by Mike Belew. Edwin will be the person I trust from now on with all future services! my vehicle after my wife was disrespected by Mike Belew. Edwin will be the person I trust from now on with all future services! More

by rizzo214 Verified Customer Verified Customer

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Best Car Dealership in Denton Texas! Quick service! MikeTold me I had un extended warranty I didn't know I had so the repair didn't cost me anything! My car is in great condition now! T Quick service! MikeTold me I had un extended warranty I didn't know I had so the repair didn't cost me anything! My car is in great condition now! Thank You Mike for the Best service ANYWHERE!! More

by Fhollaway73 Verified Customer Verified Customer

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Had some issues came up with my 2500 GMC, everything was taken care of and my service rep, Mike B. was fantastic. I will always buy my vehicles here, from the GM, David S., to my sales guy, these guys our t taken care of and my service rep, Mike B. was fantastic. I will always buy my vehicles here, from the GM, David S., to my sales guy, these guys our top notch and will shoot you straight. Fantastic customer services all the way around even after the sale is done! More

by cstory4 Verified Customer Verified Customer

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