

226 Reviews
Write a Review226 Reviews of Mike Belew
May 01, 2025
I have been a customer of James Wood in Denton since 1995. I feel like I was put on the back burner when my back ordered part finally arrived. You kept my truck just 2 days short of 7 weeks and if I had 1995. I feel like I was put on the back burner when my back ordered part finally arrived. You kept my truck just 2 days short of 7 weeks and if I hadn't called Mike White it would have been more. Mike Belew called me one time to tell me that the part needed to fix the transmission was on back order. After that, I had to call to check on the status. I called the day the part came in which was 5 weeks and 3 days in. Mike called me back after talking to the tech and told me it would be another week before they would have it ready. He didn't call me after that week went by so I called him that Tuesday morning. At this time I was without a truck for 6 weeks and 3 days. He didn't call me back until around 5 PM only to tell me that it was going to be yet another week before they could have my truck ready. So I called Mike White the next day, Wednesday and told him all of the above. The next day I got a call from Mike Belew telling me my truck was ready. I feel like I was put on the back burner because it was warranty work and they were looking for a convenient time to work it in. I really don't know. what I do know is when I get ready to trade this truck or my Terrain in, I will do it anywhere but James Wood in Denton. You just lost a customer of 30 years. More
Other Employees Tagged: Mike White
April 26, 2025
Excellent service, very helpful as well as caring. Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! Our loaner car was great, and my car is working great in addition to being cleaner when I picked it up than when I dropped it off! More
Other Employees Tagged: Jarrett Abel, Taylor Adams, Rachel Alvey
April 10, 2025
Picked up my new truck they got everything ready for me, Erica was great working with service and making sure everything was perfect. Great job guys you probably have a customer for years to come. Erica was great working with service and making sure everything was perfect. Great job guys you probably have a customer for years to come. More
April 08, 2025
Efficient professional good service and I don’t need to write 15 words to let you know this! write 15 words to let you know this! More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Jared Laska, Gavynn Norris, Robert Cook, Taylor Adams, Jonatan Camunez, Rachel Alvey
March 29, 2025
On time with service on my vehicle. Very professional not a stick in the mud. Nice and knowledgeable Very professional not a stick in the mud. Nice and knowledgeable More
Other Employees Tagged: Jarrett Abel, Edwin Chan, Taylor Adams
March 29, 2025
Service was great for as much as the repairs were there should’ve been a loaner car I believe, even even if it was just for the day. It would’ve been great if they would’ve cleaned the customers car had so should’ve been a loaner car I believe, even even if it was just for the day. It would’ve been great if they would’ve cleaned the customers car had some oil fingerprints on the hood and door knobs but overall great service thanks Mike. More