Santia Antrilli

Elkins Chevrolet responded

Your feedback about our responsiveness and thorough approach highlights how we aim to serve you best. Hearing that the service on your Chevrolet Tahoe was completed quickly and fully means a lot to our service department. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (856) 452-0570 when you have a chance. Thank you, and we look forward to hearing from you.

Elkins Chevrolet responded

Your praise of Santia’s clear communication and quick coordination with the GM extended warranty highlights the level of service we aim for. Knowing that the repairs on your GMC Sierra 2500 were covered and completed promptly is rewarding. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Knowing you feel treated like family and confident in every aspect of your Chevrolet Trax purchase means a lot to us. Our team takes pride in offering clear, no-pressure guidance so you can shop with peace of mind. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Providing top shelf customer service for your Chevrolet Traverse is at the core of how our service department operates. Your praise for Josh, Mike, Dave, and Santia and your five-star rating mean a lot to us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Our service team enjoyed demonstrating your Sonic’s features and guiding you through the app. Your positive feedback and five-star rating mean a great deal to us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Knowing you consistently receive great service at our dealership is rewarding. Santia was pleased to secure a last-minute appointment for your Chevrolet Trax so your new tires could be installed before the weekend. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with Santia and our service team. We’re glad she walked you through every detail and that you enjoyed the ride home in your Subaru Outback. Our drivers will be pleased to know they made a great impression. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with your Chevrolet Trax service. We’re glad every team member, especially Santia, provided professional assistance and answered your questions. We look forward to helping you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Hey Dan, Thank you for sharing your feedback. We're sorry to hear that you're disappointed with your experience. The vehicle you purchased was sold as-is, without any warranty coverage, and the purchase documents clearly outlined those terms. Even so, after speaking with you directly, we wanted to see if there was a way we could help and offered goodwill assistance toward the repair, despite not having a contractual obligation to do so. We understand you've decided to complete the repair yourself, and we respect that decision. Our goal is always to treat our customers fairly, and we're disappointed we weren't able to reach a resolution that left you feeling better about your experience. We sincerely wish you the best and appreciate the opportunity to discuss your concerns. Kind Regards, Adam Elkins Elkins Chevrolet 856-983-9200