Mike Bilbow | Page 37

Excellent Dealer & Customer Service We just purchased our first vehicle from Elkins Chevrolet. We loved how they treated us and we ended up buying a new Tahoe from Russell even though we We just purchased our first vehicle from Elkins Chevrolet. We loved how they treated us and we ended up buying a new Tahoe from Russell even though we had found a deal elsewhere for a few dollars less. A few months later, in July we decided to come back and ended up leasing a new Equinox for me. We really appreciate the excellent customer service at Elkins Chevrolet. More

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Smoothe Lori Simpson was great and had such a laid back attitude when she spoke. I felt no pressure and was very comfortable dealing with the financial guy Mi Lori Simpson was great and had such a laid back attitude when she spoke. I felt no pressure and was very comfortable dealing with the financial guy Mike and then Bob. I can’t believe they stayed open just for us after closing hours. Truck was cleaned and washed! I would definitely recommend Elkins Chevrolet to anyone who asks More

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Another Great Experience I just purchased a beautiful 2019 Chevy Colorado from Elkins Chevy. This is the fifth Chevy I have purchased from them in recent years. This was my f I just purchased a beautiful 2019 Chevy Colorado from Elkins Chevy. This is the fifth Chevy I have purchased from them in recent years. This was my fourth experience with Todd Hersh and once again it was a great experience. From start to finish Todd treats you fairly and does what he can to make sure you’re completely satisfied with your vehicle selection and purchase. No high pressure sales games just good old fashioned customer service. Bob Borman was once again super in ensuring it was a seamless experience and helping me sort out extended warranty questions. He is extremely knowledgeable of all aspects of the industry. If you ever watch him work he is a machine preparing all required documents. After finalizing the purchase Mike Bilbow was there with a huge smile to help sort out a few tech questions. Even Adam Elkins got in on the action making sure my wife and I were completely satisfied. Just a great overall experience at a family run business where you feel more like a friend than a customer. And when it’s time for service Rich, Josh, Blake and others are all extremely helpful. I know it’s not the last time I’ll purchase a vehicle there. CSB More

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‘18 Corvette Z51/Certified Pre-owned GM Company Car Everyone at the dealership was friendly and very accommodating. Throughout the entire purchase process there was no attempt to pressure me into the sa Everyone at the dealership was friendly and very accommodating. Throughout the entire purchase process there was no attempt to pressure me into the sale. Everyone went out of their way to address any questions/concerns I had regarding the vehicle I purchased and the process required to assure me they were meeting my expectations for the purchase. In today’s automotive sales market, Elkins Chevrolet maintains a true “small town dealer” atmosphere not readily available at most other dealerships. More

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Chevy Silverado Service was great. Sianna was very busy but still met all my needs during the process. Even though i didn’t purchase the original truck i was looking Service was great. Sianna was very busy but still met all my needs during the process. Even though i didn’t purchase the original truck i was looking at. She helped me find one with specials in my price range. More

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One of the Family Elkins is TOP-NOTCH for customer service, product knowledge and quality vehicles. We were made to feel welcome from the moment we walked in the door. Elkins is TOP-NOTCH for customer service, product knowledge and quality vehicles. We were made to feel welcome from the moment we walked in the door. More

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What buying/leasing a car should be like Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number var Taking the pressure of finding a replacement car for our 2015 Jeep Grand Cherokee became easier with the Elkins team. After test driving a number various competitors vehicles, the choice to go with the Equinox became easy. Not only was the personnel at Elkins extremely helpful and never made you feel that you were being pressured, they took the time to understand exactly what you were looking for in a car and the amount you were willing to consider spending, to get into a new vehicle. After the test drive, the Equinox became the obvious car of choice and with the help of Lori Simpson and Bob Borman we were able to come to an easy decision. The car fit our every need at the price we wanted to consider. Thanks to both for all their help. But the man of the hour for my wife and I was Michael Fofana, who definitely earned the title of Certified Technical Expert. Not only does he know his stuff, he made sure my wife and I understood all the features that the Equinox had and how to use them. He spent considerable time with us and when he was done, gave us his contact numbers should we need additional help. Elkins Chevrolet clearly demonstrated what customer care is all about, and my wife and I were extremely happy that we chose such a great dealership. More

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Great Staff was friendly and willing to help till the very lady moment we left. They tried to explain information as clearly as possible. Great experience Staff was friendly and willing to help till the very lady moment we left. They tried to explain information as clearly as possible. Great experience More

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Outstanding Professional Service I had been to several dealerships who could not meet needs. At Elkins, they listened to my concerns and were able to address them in a way that other I had been to several dealerships who could not meet needs. At Elkins, they listened to my concerns and were able to address them in a way that other dealerships could not. I left with a price I was happy with and a car I was excited to drive. More

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Easy Peasy This is my 5th car from Elkins. They are professional and easy to work with. I would recommend Elkins to anyone who wants a car. This is my 5th car from Elkins. They are professional and easy to work with. I would recommend Elkins to anyone who wants a car. More

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