Mike Boczkus
Mike Boczkus at Lester Glenn Subaru

Mike Boczkus | Page 5

Sales Representative

Lester Glenn Subaru

1501 Route 37 West
Toms River, NJ 08755

4.8
114 Reviews

I've always enjoyed working with people and now I have the chance to be the conduit that will help to get them into their vehicle of choice. I chose to work at Subaru because of the product they sell and the safety and reliability each and every Subaru have.

4.8

114 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

114 Reviews of Mike Boczkus

November 03, 2024

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Employee Rating

I spoke to many team members at this location and experienced very good customer care and service. More

by ipollack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Grace

Nov 05, 2024

Lester Glenn Subaru responded

Hey ipollack, Thanks for sharing your experience! We're delighted to hear that you received excellent customer care and service from our team. Your satisfaction is our priority, and we strive to ensure everyone feels valued during their time with us! We look forward to serving you again in the future! Happy Driving, The Lester Glenn Subaru Team

October 27, 2024

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Super professional and easy process. Top notch salesman and finance department. Highly recommend this dealership! More

by gilmore2013
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo , Melissa Arnold

October 27, 2024

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We had stress free experience during the purchase of our Subaru. We couldn't ask for a better team of professionals! More

by gpm145
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Recommend Dealer
Yes

October 24, 2024

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Made the purchase of my new car super easy and really valued not only my time but also what I needed and could afford. He was easy to talk to, found humor in the awkward wait time moments while things we More

by christie.salv
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Palazzo , Melissa Arnold

October 23, 2024

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Very pleasant experience. Mike Boczkus, our salesman, listened and showed us exactly what we wanted to see, . There was no "hard sell". Cody Monica and Mario Markou worked h More

by malbrecht1116
Recommend Dealer
Yes

Other Employees Tagged: Mario Markou, Sean Hefner , Cody Monica

October 23, 2024

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My wife and I had an incredible experience at Lester Glenn! Our Salesman Mike was extremely knowledgeable and made our experience smooth as possible! Thank you to all the staff! More

by gpm145
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Arnold, Cody Monica

October 19, 2024

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Dealership staff were professional, friendly, knowledgeable about the cars. Salesman, finance person, technical guy were so helpful. Would recommend this dealership More

by browngj16
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Grace , Paul Forino, Lindsey Mulrain

October 09, 2024

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This dealership is the greatest. I traveled 100 miles in order to buy a new car from Lester Glenn. The dealership is excellent. They hire professional people who know their jobs, More

by Joan Zanistowski
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Recommend Dealer
Yes

Other Employees Tagged: Sean Hefner , Melissa Arnold, Kathy Ottmer

October 05, 2024

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I’m truly beyond disappointed with the customer service at this location I will never be able to support any Lester Glenn dealership moving forward. More

by kieleleilani
Sales Price Transparency
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Recommend Dealer
No
Oct 07, 2024

Lester Glenn Subaru responded

Hi Kiele, Thank you for taking the time to share your concerns. We are very sorry to hear that you feel this way about your experience with our team. It’s our goal to provide exceptional service and support to our customers. We have shared this review with our management team and have spoken to our General Manager, Jamie. We understand that you traded in your vehicle on September 18th and completed a deal for a new vehicle. Your sales representative reached out to you on September 20th to thank you for your business and see how your new vehicle was, which you responded that it was fine and you were currently at work. Your sales representative also reached out to you two additional times via email and once via text message in the week that followed to check in with you. Approximately one week after your deal was completed, our team also reached out asking for an additional document that we needed, which you informed us that you could not help us get. On 10/2 we were made aware, for the first time, that you were not happy with trading in your prior vehicle and wanted to take your previous vehicle back and resume your previous vehicle loan. Unfortunately, by this time, our team had paid off the loan associated with the vehicle you traded in, processed the vehicle through our service center and completed repairs and reconditioning on the vehicle you traded in totaling approximately $3,000. Our management team has been in contact with you to discuss this further and provided you with additional options given the chain of events that have taken place, but have been unable to resolve this with you as of yet. Our team will remain in contact with you to offer assistance however we can, but the circumstances of this transaction does affect us given the work completed on your vehicle. We take feedback and accusations such as the ones you made in your review very seriously and are doing everything we can to assist you to the best of our ability. Finally, we understand that you have spoken with our General Manager Jamie, and that he is working to assist you with repurchasing your vehicle. Thank you again for your feedback. Thank you, The Lester Glenn Subaru Team

October 04, 2024

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Mike was phenomenal. He found me the perfect vehicle and made the entire process simple. Great personality as well. Will recommend him to friends More

by mgiejda
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Arnold

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