Mike Bourne
Mike Bourne at Smithtown Toyota

Mike Bourne | Page 3

Sales Consultant

Smithtown Toyota

360 Middle Country Rd
Smithtown, NY 11787

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5.0
38 Reviews
5.0

38 Reviews

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38 Reviews of Mike Bourne

February 25, 2023

Dealership Rating
Employee Rating

Excellent dealership, end to end experience was a pleasure. Michael Bourne in Sales is very knowledgeable and friendly. Michael assisted with finding the exact care I wanted and took the time to go More

by Jeremy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2023

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

November 29, 2022

Dealership Rating
Employee Rating

We have been buying cars from this dealership for over 30 years. They are so pleasant and helpful. Mike Bourne was our salesman and showed patience and consideration when explaining all the wonderful Toyota More

by Laxmom20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola , Tim Payton

Dec 01, 2022

Smithtown Toyota responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2022

Dealership Rating
Employee Rating

My name is Gary f lundy and mike Bourne was our sales person mike was the best and most polite salesman ever! Made the buying pleasant ! God bless you mike! Took all the nervous jitters away! And very kn More

by Fishon322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2022

Smithtown Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 17, 2022

Dealership Rating
Employee Rating

This is the second time we bought a new car with Mike Bourne. After buying our first car with Mike we sought him out for our second car, and will continue to use Mike for any future purchases. He is kn More

by Happy Camper
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Jun 21, 2022

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 20, 2021

Dealership Rating
Employee Rating

Salesman Mike Bourne explained all the new features of my new vehicle in detail so that I understand them all. More

by mariomba
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Sep 22, 2021

Smithtown Toyota responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 22, 2021

Dealership Rating
Employee Rating

Smithtown Toyota Rocks it. The entire team are absolute Rock Stars. The years may pass but their service stays the same pure awesomeness!!! More

by Highlander Nick
Recommend Dealer
Yes

Other Employees Tagged: Jillian Arthus, Brad who is the Sales Manager is a wonderful guy I'd call friend

Jun 23, 2021

Smithtown Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

February 28, 2021

Dealership Rating
Employee Rating

My compliments to Michael Bourne, sales person, for his professionalism, knowledge, and ability to listen carefully to what I wanted in a new vehicle. Needless to say I am very pleased with my purchase. More

by Auntfluffy
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Mar 02, 2021

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 19, 2021

Dealership Rating
Employee Rating

Mike Bourne, Craig Miller and the Smithtown Toyota team were top notch in helping me with my new 2021 Tundra purchase. I went in with a plan in mind and Mike was able to hear me out and offer some options. More

by CPG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller

Jan 19, 2021

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 17, 2021

Dealership Rating
Employee Rating

My experience at Smithtown Toyota was absolutely outstanding from start to finish. Our salesman Michael Bourne was extremely professional, knew his vehicles and very helpful. Would purchase a vehic More

by jtrot
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Jan 19, 2021

Smithtown Toyota responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your third new car. It's fantastic to know Michael and Sean helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 07, 2021

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Employee Rating

Mike Bourne is a wonderful salesperson. He is a straight shooter, extremely knowledgeable and professional. In fact this is the fourth Toyota that my family and I have gotten through Mike. The buying experi More

by Debbie and John Parpheniuk
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Smithtown Toyota responded

Thank you for your great review, Debbie and John! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

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