Mike Bourne
Mike Bourne at Smithtown Toyota
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Mike Bourne | Page 2

Sales Consultant

Smithtown Toyota

360 E Jericho Turnpike
Smithtown, NY 11787

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5.0
22 Reviews
5.0

22 Reviews

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22 Reviews of Mike Bourne

February 28, 2021

Dealership Rating
Employee Rating

My compliments to Michael Bourne, sales person, for his professionalism, knowledge, and ability to listen carefully to what I wanted in a new vehicle. Needless to say I am very pleased with my purchase. More

by Auntfluffy
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Mar 02, 2021

Smithtown Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 19, 2021

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Mike Bourne, Craig Miller and the Smithtown Toyota team were top notch in helping me with my new 2021 Tundra purchase. I went in with a plan in mind and Mike was able to hear me out and offer some options. More

by CPG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Miller

Jan 19, 2021

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 17, 2021

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My experience at Smithtown Toyota was absolutely outstanding from start to finish. Our salesman Michael Bourne was extremely professional, knew his vehicles and very helpful. Would purchase a vehic More

by jtrot
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Jan 19, 2021

Smithtown Toyota responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your third new car. It's fantastic to know Michael and Sean helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 06, 2021

Dealership Rating

Big Mike Bourne is the best. Very knowledgeable and very professional salesperson. He always tries to give us the best deal on a lease or to own. He is also one of the nicest people you will ever meet We More

by Johnny P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Ferranola

Jan 08, 2021

Smithtown Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 06, 2021

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Employee Rating

Mike Bourne is a wonderful salesperson. He is a straight shooter, extremely knowledgeable and professional. In fact this is the fourth Toyota that my family and I have gotten through Mike. The buying experi More

by Debbie and John Parpheniuk
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Smithtown Toyota responded

Thank you for your great review, Debbie and John! We're glad to have Mike on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

January 03, 2021

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excellent and professional..Mike Bourne was a great salesman always keeping me up to date and informed as to when my new truck was due in.. Sean was also great explaining the financing to me thoroughly More

by taskat1170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sean Dietz

Jan 05, 2021

Smithtown Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

November 24, 2020

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Went to Smithtown Toyota, spoke with salesmen Michael Bourne and he assisted us with the purchase of our 2021 Rav4 Hybrid. We is very knowledgeable and made the experience easy. More

by captstoney66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rob Lamonica, John Ferranola

Nov 30, 2020

Smithtown Toyota responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com

February 29, 2020

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Sales and Service Sold me a car that was sitting on the lot for SIX months even after I told them I didn't want a leftover! The service department needs to be taught h More

by papazecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Sean Murray

Mar 05, 2020

Smithtown Toyota responded

Thank you for taking the time to write this review. I am sorry to hear that your experience at Smithtown Toyota has not met your expectations. I reached out to you via email because I would like to discuss your concerns in further detail. Thank you again for providing your feedback and I look forward to hearing from you. Sincerely, Lauren Karakasians, Customer Relations Manager, Smithtown Toyota, customer.relations@smithtowntoyota.com.

April 14, 2019

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I felt like the only costumer in the room I came to your dealership a few months ago and met Mike B. I was shopping around to trade in my lease. I shop from oakdale Toyota, Atlantic Toyota a More

by Jess&rocky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2019

Smithtown Toyota responded

Jess & Rocky, your truly amazing review of Mike and our dealership as a whole means the world to us! We are so beyond happy you had such a great experience with the car-buying process and thank you for being such loyal Toyota customers. Please know we will be here if you need anything else in the future. Lauren Karakasians, Customer Relations Manager

Apr 15, 2019

Jess&rocky responded

The review your Toyota received was exactly how Mike made me feel . I will go where ever he is. I have 2 referred family members who will be contacting him soon . Thank you for a great experience. Jess&rocky

January 12, 2019

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Yeah Mike YOUR TOP NOTCH Today purchasing a car with Mike, was the most pleasurable experience we have ever had. A great salesperson, very pleasant, no pressure and listened t More

by Woody49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Keith Williams