This was probably the best car buying experience our
family has had. Mike was great to work with! We would definitely shop here again in the future!
family has had. Mike was great to work with! We would definitely shop here again in the future!
More
by Laura C.
Verified Customer
Verified Customer
May 07, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Very nice service. I had to tow my car but they gave me a
ride for free. They were pretty fast to receive the part order for replacement. I have been servicing my Acura car and they are doing very well. Pric
ride for free. They were pretty fast to receive the part order for replacement. I have been servicing my Acura car and they are doing very well. Price is fair. People are nice and professional.
More
by Kaleb
Verified Customer
Verified Customer
May 07, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
I would like to thank Frank Brown for giving me a chance
to to business with them. I would also like to thank Mike Brown for working so hard to get me what I wanted before my birthday he is Awesome thank yo
to to business with them. I would also like to thank Mike Brown for working so hard to get me what I wanted before my birthday he is Awesome thank you
More
by Cheryl
Verified Customer
Verified Customer
May 07, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Outstanding service. Mike Brown was certainly helpful
with my purchase of my CR-V 2019. Answered all my questions. Stayed in touch with me during the entire purchasing process. Emilio was helpful at clos
with my purchase of my CR-V 2019. Answered all my questions. Stayed in touch with me during the entire purchasing process. Emilio was helpful at closing. He had everything in order for a quick and easy closing
More
by dottie2
Verified Customer
Verified Customer
Other Employees Tagged:
Emilio, Dale (I had questions about a recall)
Apr 14, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Very pleasant to deal with. They went above and beyond
Very pleasant to deal with. They went above and beyond while we were purchasing our new truck. And the service after the sale has been excellent
Very pleasant to deal with. They went above and beyond while we were purchasing our new truck. And the service after the sale has been excellent
More
by dbjbhbmb
Verified Customer
Verified Customer
Mar 26, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
3rd pickup I have bought from Frank Brown GMC and
salesman Mike Brown. I have been pleased with all purchases and will continue to use this dealership
salesman Mike Brown. I have been pleased with all purchases and will continue to use this dealership
More
by deljrfarm
Verified Customer
Verified Customer
Mar 16, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda
Really like salesman and my truck and the price. I bought
it sight unseen so had to go with their description. Just wish It would have been described in more detail about condition. It was described as reall
it sight unseen so had to go with their description. Just wish It would have been described in more detail about condition. It was described as really nice, super clean, with no problems. Reality was lots and lots of door dings, damage to front bumper, broken and partially missing fog light, cracked leather drivers seat cushion, large carpet stains under floormats, custom wheels with lots of scratches, missing tow mirror plastic cover, vortex engine cover laying loosely in engine compartment, missing 2 (out of 4) air filter housing screws. I discovered all this in ten minutes after getting it home. I could live with all that stuff, sure would be nice if they had told me before buying, Also I would expect a good service shop to fix missing screws and loose panels broken fog lights before selling. Cosmetics just nice to know what you can't really see in pictures. With people buying cars on the internet these days I would suggest accurate descriptions but each person has different ideas of great shape, clean, etc...
More
by bjscolorado
Verified Customer
Verified Customer
Mar 05, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes.
Rick Swindell
IT Director
Frank Brown GMC Honda
Was not happy with the service. Took it in for oil change
and recalls. Took 2 days and I still had to wait. After they called me and said it was done
and recalls. Took 2 days and I still had to wait. After they called me and said it was done
More
by jgmy3sons
Verified Customer
Verified Customer
Feb 23, 2021 -
Frank Brown Auto and Truck Ranch responded
Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes.
Cordially,
Rick Swindell
IT Director
Frank Brown GMC Honda