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Deanndra Mathes
Deanndra Mathes at Frank Brown Auto and Truck Ranch
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Deanndra Mathes

Honda Sales Consultant

Frank Brown Auto and Truck Ranch

5802 TX-327 Spur
Lubbock, TX 79424

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5.0
26 Reviews

Dealership Experience

1 yr

5.0

26 Reviews

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26 Reviews of Deanndra Mathes

October 08, 2021

Dealership Rating
Employee Rating

"I have done this survey several times. The service was..."

- s-daman Verified Customer

I have done this survey several times. The service was all good. No problem at all

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Recommend Dealer
Yes
Oct 12, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

September 17, 2021

Dealership Rating
Employee Rating

"Dee was awesome. She took her time to help us find what..."

- riley122498 Verified Customer

Dee was awesome. She took her time to help us find what we needed and was really cool and fun

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Recommend Dealer
Yes
Sep 22, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 31, 2021

Dealership Rating
Employee Rating

"Easies car buying experience I have ever had. Dea was..."

- czarate13.cz Verified Customer

Easies car buying experience I have ever had. Dea was phenomenal. She was extremely knowledgeable from the start. She had an answer for everything and if she didn’t know she found the answer.

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Recommend Dealer
Yes
Aug 01, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 26, 2021

Dealership Rating
Employee Rating

"D was excellent! She was super friendly and..."

- MichelleD

D was excellent! She was super friendly and accommodating. She had great hustle, we were super pleased with her service! Highly recommend you reach out to her for your next vehicle.

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Friendliness
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Recommend Dealer
Yes
Jul 27, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 23, 2021

Dealership Rating
Employee Rating

"Did not beat around the bush, I was in and out in 30..."

- triston1051 Verified Customer

Did not beat around the bush, I was in and out in 30 minutes. Very thorough and worked around my work schedule very well. Very pleased

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Recommend Dealer
Yes
Jul 23, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 12, 2021

Dealership Rating
Employee Rating

"Always friendly when I take my vehicle in for service. I..."

- jshort Verified Customer

Always friendly when I take my vehicle in for service. I enjoy doing business there. Needed a ride home while they worked on my vehicle this last trip and the drive was very professional and kind.

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Recommend Dealer
Yes

Other Employees Tagged: Dean

Jul 19, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Service experience at Frank Brown Honda. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to service your Honda and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown Honda

July 08, 2021

Dealership Rating
Employee Rating

"Deandra Mathis is a wonderful sales person, she had me in..."

- Tom Gallagher

Deandra Mathis is a wonderful sales person, she had me in my new truck in 30 minutes and out the door and right back to work

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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Deandra Mathes

Jul 11, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 08, 2021

Dealership Rating
Employee Rating

"Dee was amazing. She worked hard to make the deal happen...."

- holmes2850

Dee was amazing. She worked hard to make the deal happen. She personally delivered my new vehicle to my location 5 hours away! She drove my trade-in back. We met at a coffee shop and signed paperwork over my lunch break. I can’t recommend Dee enough. Her work ethic is off the charts!

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Friendliness
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Recommend Dealer
Yes
Jul 11, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 08, 2021

Dealership Rating
Employee Rating

"Had a great experience finding a car with Deanndra!..."

- tarapowers0

Had a great experience finding a car with Deanndra! Everything was so simple and quick! Easiest car buying experience I’ve had to date. Highly recommend!

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Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes
Jul 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments concerning your recent Sales experience at Frank Brown. As a valued customer, your comments allow us to evaluate and improve our customer service processes. We appreciate the opportunity to have helped with the purchase of your vehicle and look forward to taking care of you and your family for many years to come. Cordially, Rick Swindell IT Director Frank Brown GMC Honda

July 08, 2021

Dealership Rating
Employee Rating

"Did an awesome job, easy to deal with Deandra is a great..."

- Johndeereguy

Did an awesome job, easy to deal with Deandra is a great person to deal with! She delivered my GMC and brought paper work to me to sign really went out of her way to help! Thanks

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Customer Service
Friendliness
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Overall Experience
Recommend Dealer
Yes
Jul 08, 2021

Frank Brown Auto and Truck Ranch responded

Thank you for taking the time to share your comments regarding your recent Sales experience at Frank Brown GMC. We appreciate the opportunity to have helped with the purchase of your new GMC and look forward to servicing your new vehicle in the future. As a valued customer, your comments allow us to continually evaluate and improve our selling processes. Cordially, Rick Swindell IT Director Frank Brown GMC

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