Mike Carpenter
Mike Carpenter at Lia Hyundai Albany

Mike Carpenter | Page 2

Service Advisor

Lia Hyundai Albany

945 Central Ave
Albany, NY 12205

4.9
66 Reviews
4.9

66 Reviews

Write a Review

66 Reviews of Mike Carpenter

May 03, 2025

Dealership Rating
Employee Rating

I was very pleased with the people who helped me in leasing my new vehicle. All my questions were answered and they were very nice More

by csantspree1250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2025

Lia Hyundai Albany responded

Thank you for your lovely feedback on the dealership experience our team provided for you! If you should have any other needs or questions, we'd love to help you out. Thanks for choosing Lia Hyundai!

April 27, 2025

Dealership Rating
Employee Rating

This dealership is a great place to do business,they take the time to listen to what you have to say and take care of your concerns promptly. I feel comfortable g I ING there they treat you with respect. The More

by genosouthwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Lia Hyundai Albany responded

Thank you for your positive review, Geno! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Hyundai needs.

Apr 27, 2025

genosouthwick responded

Lia Hyundai is a great dealership to do business with.They take the time to listen to your concerns. They treat you with respect. Not like you are just a number. I would recommend them to anyone who is looking for a great dealership.

April 24, 2025

Dealership Rating
Employee Rating

My service advisor Mike Carpenter, was friendly, personable, thorough and very helpful with all of my concerns. The dealership was extremely clean. My car was finished before it's promised time. More

by mejick@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Kingsley

Apr 25, 2025

Lia Hyundai Albany responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Mike and our sales team. We hope you'll continue to make Lia Hyundai your first choice for service!

November 12, 2024

Dealership Rating
Employee Rating

Mike Carpenter is the best person to work with! He is knowledgeable and friendly. He explains things well. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Lia Hyundai Albany responded

Thank you for your terrific review of Mike and the Lia Hyundai service department. We appreciate hearing from people who have been assisted by our awesome team. Safe travels until next time!

November 08, 2024

Dealership Rating
Employee Rating

Had my car in for some warranty work, peeling paint, which Mike Carpenter was very helpful with helping me get this covered with Hyundai. I was very satisfied with the final results. My car looks like More

by maddybabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Lia Hyundai Albany responded

Thanks for the love, Maddy! We're thrilled you always enjoy working with Mike and the Lia Hyundai team for your automotive needs. We hope to be of service to you for many more years to come!

October 02, 2024

Dealership Rating
Employee Rating

All of the staff were very helpful. Michael Carpenter was fantastic.He was honest on how long it might take and kept me upto date on the progress. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Lia Hyundai Albany responded

Thanks for stopping by to share your 5-star review of Michael! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

August 19, 2024

Dealership Rating
Employee Rating

I had an appointment for my annual inspection. I was greeted as soon as I pulled up to the dealership and connected with a service technician (Michael Carpenter) right away. Michael explained wh More

by bhganey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2024

Lia Hyundai Albany responded

Thanks so much! We're delighted the value of Michael's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 23, 2024

Dealership Rating
Employee Rating

Devin was able to get my vehicle repaired and was very friendly and knowledgeable. Thank you More

by ernie766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Frank, Devin Bradt

Jul 26, 2024

Lia Hyundai Albany responded

Ernie, thanks for stopping by to share your 5-star review of Devin! We're glad Devin addressed your vehicle's repair process with plenty of care and communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

July 23, 2024

Dealership Rating
Employee Rating

The staff member named Mike talks rudely on the phone when i called to get a receipt of the work done 3 weeks ago. No receipt was sent and he told me that it was sent and to check the spam folder. Says i More

by Moment of Truth
Service Communication
Recommend Dealer
No
Aug 09, 2024

Lia Hyundai Albany responded

We're very sorry for the the inconvenience you have experienced. Since we cannot identify your records in our system with the name you've provided here, I will need you to contact me directly so that I may get more information from you. I will be happy to assist you at your earliest convenience. Thank you for your feedback. Seth Nicoli Service Manager Lia Hyundai Albany snicoli@liacars.com

July 11, 2024

Dealership Rating
Employee Rating

Tim Frank was great to work with! I felt he was thorough, courteous and communicated well. More

by ctully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Frank

Jul 11, 2024

Lia Hyundai Albany responded

Thanks for letting us know Tim and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

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