Mike Castori
Mike Castori at Cape Coral Chrysler Dodge Jeep Ram

Mike Castori | Page 75

Service

Cape Coral Chrysler Dodge Jeep Ram

2200 NE Pine Island Rd
Cape Coral, FL 33909

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4.4
784 Reviews
4.4

784 Reviews

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784 Reviews of Mike Castori

August 25, 2021

Dealership Rating
Employee Rating

EVERYONE was very friendly and did great work. Mike was great I hope to see him again next service time. Dealership is very modern and clean. More

by rich_kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 23, 2021

Dealership Rating
Employee Rating

We couldn't have been in better hands when our RAM broke down on our trip from MN. They got us in right away and got us hooked up with Enterprise for a free rental. The truck was done same day and has been More

by tjb85llacres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Reid , Juan Flores, JAVIER GONZALEZ, Raymond Powers, CHARLES SANTANA

Aug 26, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 19, 2021

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Employee Rating

Had synthetic oil for 10000 miles. Put in regular oil for 5000. Why? Put same oil in for 10000. Just doubled my cost. Not happy More

by egulledge55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 26, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

Aug 26, 2021

egulledge55 responded

What would you like me to say that i have not allready said. Put the right oil in that i had originally for the same amount of time. Why would you not even ask or tell me what oil was being put in. Not by looking at sticker in my window?

August 14, 2021

Dealership Rating
Employee Rating

Thanks to Sales Big Mike and Service Mike for taking care of a broken part on my recent purchase! They are the best!! Easy Peasy! More

by jgrande
Recommend Dealer
Yes
Aug 18, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 13, 2021

Dealership Rating
Employee Rating

After I bought the vehicle I got a bolt in my tire. I called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my pur More

by steveyo82
Recommend Dealer
Yes

Other Employees Tagged:

Aug 18, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

August 12, 2021

Dealership Rating
Employee Rating

Service labor ok, bad costumer service i feel like i went to ask for a favor, I paid for my car and my service. Never go back More

by danielmolina77
Recommend Dealer
No
Aug 12, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

August 09, 2021

Dealership Rating
Employee Rating

Everyone I came in contact with during my service appointment for my Jeep was extremely helpful and easy to work with! Thank you so much! More

by 3sunset
Recommend Dealer
Yes

Other Employees Tagged:

Aug 10, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 09, 2021

Dealership Rating
Employee Rating

I had a 10am appointment for a service to install a part. Showed up a few minutes early and had to stand by my vehicle for about 15 minutes before being greeted and checked in. After that I was told it would More

by MGOUGE44
Recommend Dealer
No

August 07, 2021

Dealership Rating
Employee Rating

Service advisor Mike Castori was great. When an unexpected tire issue was found during a routine oil change and tire rotation, Mike was able to resolve that issue at the same time and in a timely m More

by bill000117
Recommend Dealer
Yes
Aug 10, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

August 04, 2021

Dealership Rating
Employee Rating

Totally awesome!!Everyone we worked with took the time Totally awesome!! Everyone we worked with took the time to assist us and answer all of our questions. We loved working with them and will come back More

by lcapcpa
Recommend Dealer
Yes

Other Employees Tagged:

Aug 05, 2021

Cape Coral Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

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