Mike Castori | Page 75

Had synthetic oil for 10000 miles. Put in regular oil for 5000. Why? Put same oil in for 10000. Just doubled my cost. Not happy 5000. Why? Put same oil in for 10000. Just doubled my cost. Not happy More

by egulledge55 Verified Customer Verified Customer

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Thanks to Sales Big Mike and Service Mike for taking care of a broken part on my recent purchase! They are the best!! Easy Peasy! of a broken part on my recent purchase! They are the best!! Easy Peasy! More

by jgrande Verified Customer Verified Customer

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After I bought the vehicle I got a bolt in my tire. I called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my pur called my sales guy and he and the manager told me to bring it in and it was taken care of. Very quick and efficient. I am very satisfied with my purchase and the service department there. Thank you guys! More

by steveyo82 Verified Customer Verified Customer

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Service labor ok, bad costumer service i feel like i went to ask for a favor, I paid for my car and my service. Never go back to ask for a favor, I paid for my car and my service. Never go back More

by danielmolina77 Verified Customer Verified Customer

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Everyone I came in contact with during my service appointment for my Jeep was extremely helpful and easy to work with! Thank you so much! appointment for my Jeep was extremely helpful and easy to work with! Thank you so much! More

by 3sunset Verified Customer Verified Customer

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I had a 10am appointment for a service to install a part. Showed up a few minutes early and had to stand by my vehicle for about 15 minutes before being greeted and checked in. After that I was told it would Showed up a few minutes early and had to stand by my vehicle for about 15 minutes before being greeted and checked in. After that I was told it would be about 3 hours wait. I had to stay and wait due to traveling about an hour for this dealership. After about an hour I noticed my vehicle in a parking spot and thought that they have not even gotten it started yet which I was a little upset about but it is what it is. I let another hour go by and saw my vehicle was still sitting there so I asked what the deal was and they said it was done. So I had to sit around for an extra hour for no reason and had to ask before anyone decided to tell me it was completed. More

by MGOUGE44 Verified Customer Verified Customer

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Service advisor Mike Castori was great. When an unexpected tire issue was found during a routine oil change and tire rotation, Mike was able to resolve that issue at the same time and in a timely m unexpected tire issue was found during a routine oil change and tire rotation, Mike was able to resolve that issue at the same time and in a timely manner. More

by bill000117 Verified Customer Verified Customer

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Totally awesome!!Everyone we worked with took the time Totally awesome!! Everyone we worked with took the time to assist us and answer all of our questions. We loved working with them and will come back Totally awesome!! Everyone we worked with took the time to assist us and answer all of our questions. We loved working with them and will come back again next time!! More

by lcapcpa Verified Customer Verified Customer

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Very helpful. Would recommend this Ram dealership for either sales or service. There was little wait; we were greeted right away. Good price for the service. either sales or service. There was little wait; we were greeted right away. Good price for the service. More

by curtandtrishm Verified Customer Verified Customer

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Mike in service is absolutely the best! Never had a bad experience at Cape Coral Dodge Ram! Top notch and top quality place. You won’t be disappointed experience at Cape Coral Dodge Ram! Top notch and top quality place. You won’t be disappointed More

by bchambers1664 Verified Customer Verified Customer

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